Collections Specialist
TLDR
Manages delinquent account collections and follow-up communications, maintaining accurate accounts receivable records and coordinating with customers to secure payments.
Title: Collections Specialist
Department: Customer Care
At Vexus Fiber we are In it to Win it! If you find a reward in customer service and serving your community, apply today to start your career as a Retail Sales Specialist! At Vexus Fiber, we value our employees because they are key in our effort to provide top quality and community service! Along with being a part of the Vexus family, you will feel accomplishment and success as you grow in your career while enjoying ongoing training and support from your teammates and managers.
Job Summary:
The Collections Clerk will facilitate collection of delinquent accounts.
Duties/Responsibilities:
- Requests and pursues payment on delinquent accounts via communication with account holder.
- Follows established guidelines to review and update account status.
- Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
- Monitors accounts receivable and cash receipt reports.
- Performs other related duties, as required.
Required Skills/Abilities:
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to communicate with account holders in a courteous manner.
- Proficient with Microsoft Office Suite or similar software.
Education and Experience:
- High school diploma or equivalent required.
- Two years of related experience in accounts receivable preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time