Content Moderator
Content Moderator
Who are we and what do we do?
Glance is an AI-powered digital content platform for the lock-screen. Glance is in a unique space of its own, in terms of creating a new category - Surfaces of devices which keep the user informed, entertained and happy throughout the day. Glance showcases visual stories & live streaming content across a variety of categories such as entertainment, news, sports, gaming, fitness, fashion etc. With more than 125 million daily active users, Glance is among that top 3 digital content platforms by daily use. Glance is a subsidiary of InMobi Group.
InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies. The group's portfolio companies include InMobi Marketing Cloud and Glance.
What will you be doing?
- Understand and adhere to content policy
- Understand content policy and guidelines clearly and be updated about all the changes as and when they come
- Check the content pieces uploaded by different publishers on Glance and act according to the SOPs and policies
- Check Glance regularly on phone and report any high-risk cases to the internal team
- Manage the content queues and clear them up as per the throughput and quality standards. The content will be in multiple forms like text, images, audio, video etc.
- Suggest any possible issues or loopholes in policy or guidelines and give feedback to policy team
- User feedback processing and redressals
- Review user reports, understand the issue and take appropriate actions
- Laison with cross functional teams to ensure user feedback reach the right place
- Escalate serious issues to higher management
What do we expect from you?
- 2-4 years of experience in content moderation / content review
- Detailed oriented and high intent of getting things done
- Can read, write and speak English and Hindi languages. Knowing other Indian language is even better
- Should be enthusiastic towards content and how content can shape peoples’ lives
What’s Glance Family like:
- “Great Places to Work” in India since 2017
- Think big, solve complex challenges and grow with new opportunities
- Passionate and driven, creative and fun-loving
- Take ownership and results-focused
- We invite you to free yourself, dream big and chase your passion
What do we promise?
We offer an opportunity to be a part of the team re-imagining internet consumption for billions of users, and playing a key part in shaping internet behaviors in the next decade. The work that you shall do will be mission critical for Glance. You will be working with highly capable and ambitious peer groups.
We value autonomy, collaboration, technical innovation and results-oriented thinking. Glance’s culture is all about rewarding excellence so there are fantastic opportunities for the right candidates
Glance is an AI commerce platform that enhances e-commerce with inspiration-led shopping experiences, turning everyday screens into venues for discovery. Operating in 140 countries, it leverages artificial intelligence to deliver personalized shopping journeys that resonate with users.