Content Specialist – Grocery Partnerships

The Toters Commercial team is looking for a diligent, eloquent, and organized individual  to be part of the content team and pipeline, based in Beirut, and to support Toters’ growth across markets.

We are looking for an organized individual who can manage multiple stakeholders while maintaining processes, quality control,  and making sure Toters’ app content is uploaded in an appealing and timely manner. The selected candidate will help Toters expand its selection by offering customers a wider variety of stores and restaurants in Lebanon.  

RESPONSIBILITIES

• Build, train, and develop a team of content writers and app maintenance specialists in Beirut and remotely
• Manage content pipeline across three markets (more in the future) while aligning with Category Management teams to meet launch deadlines
• Respond to merchant queries and requests about their app-content and delegate menu updates to team as necessary
• Maintain quality control by reviewing descriptions, categorization, content, and team’s work, including creating stores
• Evaluate and improve existing tools and processes in content
• Manage store photography pipeline, prioritization, monetization, and schedules with freelance photographer
• Create and translate content for multiple apps (customer, merchant, shopper), blog, and other channels, as needed

SKILLS/REQUIREMENTS/QUALIFICATIONS

• B.S. in Business Management, Communication, or similar fields
• Proficiency in Excel is a must (VLOOKUP, Pivot Tables, etc.)
• Responsible and dynamic individual who can implement processes, manage multiple people and moving parts, and work under hard deadlines
• Excellent verbal and written English and Arabic skills. French is a plus
• Independent and flexible. Willing to work/be connected during evenings and weekends as necessary
• Service-oriented and able to work with multiple stakeholders professionally
• Tech savvy. Able to learn and use web tools