Contracting, Credentialing & Billing Specialist (Remote)
TLDR
Supports end-to-end contracting, credentialing, and billing workflows to ensure timely reimbursement and accurate provider records.
Contracting, Credentialing & Billing Specialist (Remote)
Employment Type: Full-Time, W-2
Compensation: $20–$25 per hour (based on experience)
About Understood Care
Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Position Overview
Understood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously.
Key Responsibilities
Contracting & Credentialing
- Manage end-to-end provider contracting and credentialing processes
- Prepare, submit, and track credentialing applications with payers
- Maintain accurate and up-to-date provider records and documentation
- Monitor credentialing timelines and proactively follow up with payers
- Support re-credentialing and ongoing compliance requirements
Billing Support
- Assist with billing setup for newly credentialed providers
- Support claim submission, tracking, and follow-up as needed
- Identify and help resolve basic billing issues or discrepancies
- Coordinate with internal teams to ensure accurate provider data
Administrative & Compliance Support
- Maintain organized documentation in internal systems
- Ensure compliance with payer, state, and organizational requirements
- Communicate effectively with internal teams and external partners
Qualifications
- 2–5 years of experience in healthcare contracting, credentialing, licensing and billing
- Familiarity with payer portals and credentialing processes
- Strong attention to detail and organizational skills
- Ability to manage multiple deadlines in a fast-paced environment
- Excellent written and verbal communication skills
- Experience with healthcare administration systems is a plus
What We Offer
- Full-time W-2 employment
- Competitive hourly pay ($20–$25/hour)
- Collaborative and supportive team environment
- Opportunity to grow within a mission-driven healthcare organization
Benefits
Growth opportunity in healthcare organization
Opportunity to grow within a mission-driven healthcare organization
Understood Care delivers Medicare-covered patient advocacy services specifically designed for older adults navigating the complexities of the healthcare system. By pairing clients with dedicated advocates, we empower individuals to make informed healthcare decisions while focusing on their unique needs rather than corporate interests.