Jobgether
Customer Strategy Manager
TLDR
Intersects data, strategy, and client success to manage mid-market accounts, translate performance metrics into actionable recommendations, and drive optimized digital advertising outcomes.
Accountabilities:
- Manage a portfolio of mid-market client accounts, owning performance monitoring, KPI analysis, and optimization recommendations across digital advertising campaigns.
- Lead regular client communication including weekly or bi-weekly meetings, performance reviews, and quarterly business reviews to ensure alignment and satisfaction.
- Analyze campaign data to identify trends, issues, and growth opportunities, translating insights into actionable strategies for clients and internal teams.
- Collaborate with internal strategists, product, and implementation teams to optimize campaign performance and improve onboarding and execution processes.
- Develop and present data-driven reports that clearly communicate results, insights, and strategic recommendations in a compelling and structured way.
- Act as a strategic advisor to clients, supporting expansion opportunities such as new channels, increased budgets, and testing initiatives.
- Contribute to product and process improvement by sharing client feedback and identifying opportunities for platform enhancement.
- 3+ years of experience in a client-facing role supporting small to mid-sized business accounts, ideally in digital marketing, advertising, or e-commerce.
- Strong analytical mindset with proven ability to use data to drive strategic decisions and solve business problems.
- Advanced Excel skills, including experience with formulas, pivot tables, and data analysis tools.
- Excellent communication and presentation skills, with the ability to simplify complex data and tell a clear, persuasive story.
- Strong English proficiency, both written and verbal, required for client communication.
- Ability to manage challenging client conversations with professionalism, confidence, and solution-oriented thinking.
- Highly organized, detail-oriented, and comfortable working in a fast-paced, performance-driven environment.
- Preferred: experience with digital marketing platforms such as Google Analytics, Google Ads, Bing, Facebook Ads, or Amazon Ads, and certifications in relevant tools.
- Competitive compensation aligned with market standards for senior client strategy roles
- Remote-first work model within Brazil
- Opportunity to work with global e-commerce and advertising clients at scale
- High exposure to strategic decision-making and cross-functional collaboration
- Career growth in a fast-scaling, data-driven digital advertising environment
- Continuous learning opportunities through product training and industry exposure
- Dynamic, performance-oriented culture with strong ownership and autonomy
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
Benefits
Learning Budget
Continuous learning opportunities through product training and industry exposure
Remote-Friendly
Remote-first work model within Brazil
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Strategy Manager