Cermati.com
Customer Support Officer
TLDR
Join a team focused on building a world-class fintech company in Indonesia, simplifying the application process for financial products and prioritizing customer support.
- Serve customers by telephone, face to face and email
- Maintain the confidentiality customer privacy including complaints or requests from customers
- Provide solutions to customer complaints
- Make a complaint report or customer request
- Establish good communication with customers
- Male / Female
- Age maximum 30 years
- Min. D3
- Have minimum 1 year experience as Customer Support / Call Center / Contact Center
- Have a good communication skill & interpersonal skill
- Required skill(s) : Ms.office and Internet
Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.
Customer Service