Desenvolvedor ServiceNow (OTSM) sênior
TLDR
Designs, automates, and evolves ServiceNow platforms in complex enterprise environments to optimize ITSM, integrations, and governance.
- Administer, configure, and support the ServiceNow platform, ensuring stability, scalability, and continuous improvement.
- Develop and maintain workflows, service catalogs, and ITSM modules including Incident, Problem, Change, and Request Management.
- Manage CMDB, SLAs, access controls (ACLs), and service queues to ensure governance and operational efficiency.
- Design and implement automation solutions using JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer.
- Develop and support integrations with enterprise systems using REST and SOAP APIs, including tools such as Azure AD, LDAP/AD, SAP, and Jira.
- Collaborate with infrastructure, operations, and business teams to deliver end-to-end ServiceNow solutions.
- Ensure best practices in ITIL-based processes and contribute to platform optimization and automation initiatives.
- Higher education degree completed in Computer Science, Information Systems, Engineering, or related fields.
- Strong experience in ServiceNow development and administration in enterprise environments.
- Advanced knowledge of JavaScript and ServiceNow scripting frameworks.
- Solid experience with ITSM processes and ITIL best practices.
- Experience managing incidents, problems, changes, requests, and asset workflows.
- Hands-on experience with integrations using REST APIs, SOAP, and enterprise systems (Azure AD, SAP, Jira, LDAP/AD).
- Familiarity with cloud and infrastructure environments.
- Strong analytical mindset with focus on automation, process improvement, and scalability.
- Ability to work in complex, multidisciplinary corporate environments.
- Strong communication and collaboration skills.
- Meal or food allowance (flexible options depending on policy).
- Health and dental insurance coverage.
- Access to corporate discount programs and wellness benefits.
- Learning platform with free and certified online courses.
- Discounts on universities, language schools, and partner institutions.
- Mentoring programs and professional development support.
- Travel and lifestyle benefit clubs.
- Pet care partnership benefits.
- Structured career development in a global technology environment.
- Exposure to large-scale digital transformation and ServiceNow enterprise implementations.
Requirements:
Benefits:
Benefits
Education Stipend
Discounts on universities, language schools, and partner institutions.
Free Meals & Snacks
Meal or food allowance (flexible options depending on policy).
Health Insurance
Health and dental insurance coverage.
Learning Budget
Mentoring programs and professional development support.
Digital transformation and ServiceNow exposure
Exposure to large-scale digital transformation and ServiceNow enterprise implementations.
Wellness Stipend
Access to corporate discount programs and wellness benefits.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services