Director Creative Operations (m/f/x)

The role

As Director of Creative Operations, you will lead a group of designers to deliver best-in-class creative for the  HelloFresh Group brands. You will be responsible for design operations for all online and offline assets across all international markets. You are part of the Global Brand Team, reporting to the VP of Brand and Creative Strategy, working closely with Marketing Communications and the HelloFresh Group Studio.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Establish best-in-class creative workflows that optimise quality creative output and innovation. 

• Plan and define the global creative workload of the design team collaborating with cross-functional stakeholders.

• Ensure and measure the consistent delivery of best-in-class creative across all touch points

• Drive and oversee constant data-driven improvements of campaigns and assets in close collaboration with stakeholders

• Lead the online- and offline- design & project management teams and ensure execution of projects for all brands within the HelloFresh Group 

What you’ll bring

• Senior professional with min 7 years' experience in creative operations leadership 
• Ability to forecast/plan creative resources grounded in data
• Connect creative execution and measure them against business strategy
• Budget planning and management experience
• Understanding of testing setups and optimisation 
• Performance-oriented mindset
• Collaborative personality, but not to shy to make decisions and be held accountable
• Ability to manage stakeholders and operate in international environment
• Experience in leading and developing a high-performing Design team
• Ability to set and maintain processes and structures
• Comfortable in communication and negotiation with Executive Stakeholders
• Experience with JIRA or other project management systems

What we offer

• Comprehensive relocation assistance to move to Berlin plus visa application support (if applicable)
• A significant discount on your weekly HelloFresh box
• Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
• Mental health support, including Headspace subscription and access to qualified therapists through Spill
• Budget for home office supplies
• Monthly transportation budget through Rydes app 
• Working parents support
• Additional perks include: Annual German language budget, discounts for John Reed gyms & Urban Sports Club, regular company events, fresh fruit & free drinks in the office, in-house yoga classes, weekly discount on the Convini vending machine in the office
• Hybrid working model (option to work from home for up to 50% if preferred) 
• Sabbatical leave option after 18 months of being with HelloFresh
• HelloFresh Pension Scheme that is subsidized with 20% on top
• A diverse and vibrant international environment of 90+ different nationalities
• The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our best-in-class marketers play vital roles in connecting HelloFresh with new and existing customers across the world. Based in Berlin, the data-driven and creative Global Marketing Team pioneers industry-leading research, business insight, CRM, growth marketing and brand communication. The team continuously drives our brand forward through experimentation and an entrepreneurial spirit.   

Our more than 7,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out About HelloFresh.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.