Director of Procurement

Our Company

Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to the third largest ecommerce company in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 Billion and revenues of $12.8 Billion (2017). Booking.com currently employs more than 17,000 employees in 214 offices in 70 countries worldwide. With a mission to empower people to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travelers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts, tree houses and even igloos. The Booking.com website and mobile apps are available in over 40 languages, offer more than 28,984,513 total reported listings, and cover 142,259 destinations in 229 countries and territories worldwide. Each day, more than 1,550,000 room nights are reserved on its platform. So whether travelling for business or leisure, customers can instantly book their ideal accommodation quickly and easily with Booking.com, without booking fees and backed up by its promise to price match. Via the customer experience team, customers can reach Booking.com 24/7 for assistance and support in over 40 languages, any time of the day or night.

Financial and Operational Highlights

On May 9th Booking Holdings reported its 1st quarter 2019 financial results. First quarter gross travel bookings for Booking Holdings were $25.4 billion, an increase of 2% over a year ago. Booking Holding's total revenues for the 1st quarter of 2019 were $2.8 billion, a 3% decrease from the prior year. Net income in the 1st quarter was $765 million, a 26% increase versus the prior year.

Booking.com Leadership Team

Chief Executive Officer, Glenn Fogel interim                                                                                                       

SVP, Chief Finance Officer, Marcela Martin

SVP, Chief Marketing Officer, Arjan Dijk

SVP, Head of Accommodations, Pepijn Rijvers

SVP, Chief Product Officer, David Vismans

SVP, General Counsel, Maria Barros

SVP, Commercial Operations, James Waters

SVP, Chief People Officer, James Waters interim

For more information on the leadership biographies: please visit https://globalnews.booking.com/executive-biographies/

Profile Director of Procurement

Are you an outstanding leader? Can you solve complex problems of scale and drive change across a geographically diverse team of 17,000+ employees? Are you excited about joining one of the most successful brands in e-commerce and online travel?

Booking.com is the planet’s #1 accommodation site. With a mission to empower people to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Whether in our Amsterdam HQ or at one of our 214 offices worldwide, our 17,000 employees work hard to help make more than one million travel dreams come true every single day. As we continue to scale at incredible speed and embark on our next chapter, we are actively recruiting the next generation of global executives, with exciting opportunities across a broad range of functions.

The Director of Procurement heads up the global procurement function and is responsible for defining and ensuring the execution of the procurement strategy, policies, and processes. A newly-created role, you will act as the main point of contact for all matters relating to spend. You will develop and manage a world class global procurement organization including the enforcement, training and development of procurement strategies, policies, and procedures.

Key Relationships:

Reports to: Chief Finance Officer, Marcela Martin

Direct reports: Global Senior Manager Procurement

Booking.com: Extended Leadership Team

Key Responsibilities

You Will:

• Create and drive the global procurement strategy, policies, and processes. Drive adherence to and global alignment on the procurement policies and processes.
• Position procurement as a strategic, value-add partner towards the business and act as a strategic advisor to senior management on procurement related matters.
• Manage the total spend of Booking.com on external goods and services, at true market conditions and optimal price/quality ratio.
• Drive strategy and governance for suppliers across categories, maximize value from supplier performance and manage continuity risks. Monitor the supplier base and manage associated risks.
• Continuously improve the quality of the procurement process, including specification, internal & external analysis, tendering and negotiation, as well as contract-, supplier-, demand-, and value management.
• Guide the development of the systems for sourcing, contract management, vendor management, and purchase to pay.
• Cooperate closely with the Risk & Compliance function, to ascertain that all procurement-related reputation, financial, and operational risks are identified and mitigated.
• Ensure compliance with the code of conduct in all Procurement processes.
• Create visibility on spend (patterns). Identify and pursue possibilities for cost reduction.
• Co-own Strategic Workforce Planning (focusing on contractor/contingent workers and statement of work).

• Own the professional development of the procurement team, actively upskilling the team to deal with an increasingly complex environment.

IDEAL EXPERIENCE:

• Strong managerial skills with the ability to lead a team that is dealing with tough stakeholders, tight deadlines, and big impact projects
• Excellent corporate agility to collaborate and build relationships at all levels of the organization
• Ability to drive change and adapt quickly in an agile environment
• Superior negotiation, communication and story-telling skills
• Internationally accredited procurement qualification is preferred (e.g. CIPS)
• Expert Market knowledge: Deep knowledge of most NPR/Indirect and IT categories

CRITICAL LEADERSHIP CAPABILITIES:

Leading Change

• Publicly identifies needed changes or directions that need adjustment, challenges assumptions and norms.
• The ability to “think big” and simultaneously understand and appreciate the details necessary to operationalize overarching strategies and goals; The ability to make sense of complex issues and ambiguous situations.
• Challenges assumptions about “the way things are done”.
• Communicates explicitly what must change, why changes are necessary, and possible outcomes and costs.
• Adjusts communication style to the audience to help them understand and accept the change.
• Encourages people to support and propose changes and ideas.

Building relationships, Collaborating and Influencing

• Establishes relationships and enhances the levels of cooperation, collaboration, and trust that exist between people, interacting with others personally, competently, and effectively. Establishes relationships inside and outside of the organization. Fosters a culture that makes people feel valued and respected and leverages even difficult or tense circumstances to enhance relationships.
• Negotiates with a genuine give-and-take approach, where both acts as true peers and decisions are shared.
• Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
• Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.

Driving Results

• Responds resourcefully, flexibly, and positively when faced with new challenges and demands. Willingly and effectively deals with the stress and complexities of various situations. Moves forward productively under conditions of change or uncertainty
• Demonstrates and fosters a sense of urgency, a “can-do” spirit, a sense of optimism, ownership, and strong commitment to achieving goals and organizational success. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results.   
• Checks work of self and others against required quality standards.
• Reviews performance and progress on a regular basis to ensure team is achieving results.
• Tests to see if goals are sufficiently challenging and implements corrective action based on deviations.

OTHER PERSONAL CHARACTERISTICS

• Able to function in a fast-moving entrepreneurial environment
• Humble yet confident, with high self-awareness
• A strategic thinker yet focused on execution; able to roll up the sleeves to get things done
• Self-starter with high energy and drive; fast paced and results driven; forward thinking
• Experimental, ready to learn and open to change
• Keep the customer at the centre of everything you do
• Data driven
• Good cultural and organizational sensitivity
• Committed to building a diverse, inclusive work environment

Reward philosophy - designed to give you the best ‘deal’ possible:

• Opportunity to grow professionally and to shape the future of the global travel industry
• A high-scale, complex, world-renowned product
• See the real time impact of your work
• Smart, driven colleagues and a fast-paced, performance driven culture
• Great headquarters in Amsterdam, one of Europe’s most cosmopolitan cities
• Scope for rapid career development, continuous training and active community participation
• Competitive compensation and benefits package and great added perks