Dispensary Manager/Driver

Supervise overall operations of the order fulfillment process 

Ensure compliance with state laws and company policies 

Manage inventory levels and coordinate restocking to meet patient demand 

Address and resolve operational issues, such as inventory discrepancies or patient complaints 

Maintain effective communication among team members to ensure seamless operations 

Oversee retail dispensary operations during open hours, ensuring the store is organized, compliant and patient ready 

Assist patients during order pickup, including verifying ID, confirming prescriptions and providing product guidance  

Process retail transactions accurately through the point-of-sale system and maintain proper cash handling procedures  

Manage order staging and pickup flow to ensure orders are organized, verified, and dispensed accurately  

Maintain a clean, professional retail environment while resolving patient questions or concerns in a timely manner 

Deliver time sensitive orders to patients and retail locations while maintain accuracy and professionalism 

Load and unload orders at the beginning and end of each shift, ensuring secure transport and handling  

Conduct pre-trip vehicle inspections and ensure all deliveries comply with company safety and transportation standards 

Verify and collect all required delivery documentations, including patient signatures  

Communicate with support teams to resolve delivery issues in real time while following all company and TCUP regulations  

Must be able to welcome and learn new technologies quickly and effectively 

Must be an adept driver and always abide by all traffic rules 

Professional appearance, punctuality and a positive attitude 

Professionalism, patience, and a process-driven approach 

Exceptional communication and customer relation skills 

Ability to ensure all fulfillment activities align with HIPAA, local, and state cannabis regulations 

High standards for order accuracy, compliance documentation, and inventory audits 

Strong organizational skills to manage inventory, track orders, and ensure accurate fulfillment 

Ability to troubleshoot supply chain or inventory issues 

Comfortable navigating high-stress situations like regulatory inspections, shipment delays, or system errors 

Ability to lift 50 lbs., and perform various physical movements, including reaching, bending, stooping, squatting, crawling, climbing, and fine motor actions as needed