Jobgether
DMV Operations Specialist (Titles)
TLDR
Hands-on role resolving complex vehicle title and lien data across multiple DMVs, coordinating with agencies nationwide to ensure accurate, timely title perfection.
Accountabilities:
- Conduct high-volume outbound interactions with DMV offices across all U.S. states and counties to obtain title and lien-related information.
- Verify and interpret title status, lienholder details, rejection reasons, correction requirements, and applicable fees.
- Navigate inconsistent DMV responses, asking clarifying questions and challenging inaccuracies when necessary.
- Translate DMV communications into clear, structured updates for internal production and resolution teams.
- Maintain precise documentation of all findings in internal systems with strong attention to detail and data integrity.
- Identify risks, delays, and discrepancies that may impact title perfection timelines and escalate when needed.
- Support internal teams by providing verified information and actionable recommendations based on DMV interactions.
- Contribute to process improvement by updating internal documentation and sharing operational insights.
- Maximize productivity during downtime by multitasking effectively while managing call hold times and workflows.
- 1+ year of experience in DMV operations, vehicle titling, lien processing, or related automotive administrative work.
- Strong understanding of vehicle title workflows, lienholder requirements, and DMV procedures.
- Experience working in high-volume phone-based or customer interaction environments.
- Excellent attention to detail with strong documentation and data accuracy skills.
- Ability to interpret unclear or conflicting external information and make sound operational decisions.
- Strong communication skills with confidence in asking direct questions and clarifying discrepancies.
- Proven persistence and resilience when managing long hold times and complex interactions.
- Ability to multitask effectively while maintaining accuracy and focus in a fast-paced environment.
- Strong organizational skills and ability to manage competing priorities independently.
- Hourly compensation ranging from $26–$30 per hour based on experience.
- Paid time off and paid company holidays.
- 401(k) retirement savings plan.
- Multiple health insurance plan options, including medical, dental, and vision coverage.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options.
- Short-term and long-term disability coverage and life insurance.
- Stable full-time employment in a structured, process-driven operational environment.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Health Insurance
Multiple health insurance plan options, including medical, dental, and vision coverage.
structured full-time employment
Stable full-time employment in a structured, process-driven operational environment.
Paid Time Off
Paid time off and paid company holidays.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Operations Specialist