Engagement Manager
TLDR
Bridge the gap between sales and delivery by overseeing project kickoff and ensuring commitments are fulfilled while maintaining high client satisfaction.
About Optimus Information
Optimus Information is a Canadian Microsoft Solutions Partner, proudly holding multiple Advanced Specializations in Azure infrastructure migration, data & AI, and application modernization. With over 150 skilled professionals across Canada, LATAM, and India, we deliver digital transformation solutions through a scalable global delivery model. Our culture is built on continuous learning, innovation, and celebrating wins—while maintaining flexible work options and rapid growth opportunities.
What We Offer:
- Competitive salary, comprehensive health benefits (HSA), and generous PTO.
- Professional growth opportunities with exposure to AI, cloud‑native development, modern data platforms, and DevOps.
- Collaborative, supportive teams that thrive on innovation and celebrate every success.
Position Summary
The Engagement Manager ensures a seamless transition from sales to delivery, overseeing project kickoff, client hand-off, and early execution. This role bridges pre-sales and delivery, ensuring commitments made during the sales process are effectively executed and client satisfaction remains high.
Key Responsibilities
- Collaborate with the Client Partner and Architect to finalize scope, pricing, and delivery plans.
- Manage client hand-off and lead project kickoff meetings.
- Monitor early delivery execution, performance, and client sentiment.
- Coordinate resourcing, project tracking, and delivery alignment.
- Support renewal and expansion discussions based on delivery outcomes.
Qualifications
- 10+ years of experience in consulting, project management, or engagement delivery.
- Strong understanding of Azure and cloud delivery methodologies.
- Excellent stakeholder management and communication skills.
- Proven success in managing multi-disciplinary delivery teams.