SunSource
Enterprise Business Analyst - ERP
SunSource and its family of companies represent 190+ locations across the U.S. and 2,800+ employees, making up one of North America’s leading industrial distribution companies. We provide customers with products and value-add solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
It’s an exciting time to be a part of SunSource, and we are a growing company seeking a highly talented and passionate IT Business Analyst in support of business operations utilizing Epicor’s Profit 21 (P21) ERP. This position will office in either our Houston, Texas; Addison, Illinois; or other location as appropriate.
The successful candidate must be a good communicator, able to forge alliances with business leaders, juggle multiple priorities, and meet deadlines. As a member of the IT Team, the role contributes to the business applications team and may support efforts across SunSource strategic business units (SBUs).
General Education and Experience
Bachelor degree from an accredited college or university is strongly preferred
3+ years’ experience in an industrial distribution or manufacturing environment is strongly preferred
3+ Years in a Business Analyst Role Experience in ERP system implementations and customizations strongly recommended
Experience with P21 (highly desired), SAP, Oracle, Infor or JDE
Experience in developing detailed business requirements/needs analysis/gap analysis
Experience with application development methodologies Agile and/or Waterfall preferred
Strong Excel and/or MS SQL Query capabilities preferred
Proven success in ERP implementations, upgrades, maintenance and/or support
Knowledge of business process flows in an ERP system is required
Knowledge of ERP system configuration and security is preferred
After hours availability and travel are occasionally required
Essential Functions:
Develops and produces high quality requirement specifications and develop functional designs.
Work with end users and members of the IT team to validate requirements
Act as a source of direction, training and guidance for less experienced staff
Write and execute thorough functional test plans to ensure that system changes are working properly, existing processes remain unaffected, and the needs of the users are met.
Support operational reporting requirements for the business using Excel, WebQuery, and/or SQL or similar tools.
Demonstrates an understanding of ERP system tools and how to resolve technical issues with those tools.
Trains internal users, support personnel, conversion teams and/or external customers on ERP system implementations, changes and/or new procedures.
Provides new and innovative alternative solutions to ERP system and application challenges.
Serves as administrator of customer relationship management (CRM) application Tour de Force.
Assists in identifying external and internal customer problems and needs.
Effectively handles demanding or upset customers.
Serves as a functional resource for others. Performs other related duties as assigned.
Key Competencies
Accountability: Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs and performs one’s job with the broader goals in mind.
Collaborative Leadership: Promotes and generates cooperation among one’s peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that results.
Planning and Organizing: Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals and timetables to achieve maximum productivity. Self-starter with excellent organization, administrative, interpersonal skills and project management
Organizational Understanding: Understands the agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one’s own group with those of the broader organization. Ability to interact cross-functionally with a wide variety of IT and business stakeholders
Training: Works to improve and reinforce performance of others. Facilitates their skill development by providing clear instruction/guidance based on best practices and in line with organizational standards in a manner that builds user competencies.
Communication: Creates an atmosphere in which timely and high-quality information flows smoothly both up and down the organization, inside the organization; encourages open expression of ideas and opinions. Excellent communication, presentation and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents
Other Position Information:
This position will work closely with business and technology leaders as both an analyst and business liaison to understand business objectives, identify project opportunities, gather project requirements, and lead project execution and implementation efforts that create enterprise value, optimize our cost structure, ensure process efficiency, optimize user productivity and reduce our risk. As an IT Business Analyst, you will analyze business processes to enhance the ERP solutions for all business units and branch operations. You will be in charge of identifying, documenting and analyzing the user’s business/functional requirements and business processes to identify and recommend appropriate solution options. Such options might include ERP system configuration and/or customization. Business solutions may involve the implementation or development of third-party and home-grown applications. This role will work with the development team to implement these solutions and act as a liaison between IT & the end-user/client group. Effective and timely communications are essential. Additionally, when implementation occurs, this role is responsible for process development, ensuring appropriate testing and hands-on user training to new user groups prior to go-live.
Would you rather see what we have to offer? Check out SunSource Core Competency video
www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov).
If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
All offers of employment are contingent upon satisfactory completion of pre-employment background check and pre-employment drug testing, as allowed by law.
SunSource is a leader in the distribution of industrial and mobile fluid power components, providing innovative solutions that enhance productivity and minimize costs for a wide range of industries including manufacturing, construction, and oil and gas. We offer a robust selection of products and expert design support, ensuring that clients, from small OEMs to large enterprises, receive tailored solutions that meet their operational needs.
- Employees
- 500+ employees
- Industry
- Machinery
Business Analyst