Facilities Coordinator

At Optiver, creating a workspace where employees feel safe, comfortable, and cared for is foundational to our culture. The Facilities Coordinator I (FCI) plays a key role in delivering that experience through hands-on support of the physical environment. This position centers around maintaining cleanliness, comfort, and visual appeal throughout our 100,000 square foot high-rise office space in Chicago. The FCI ensures an exceptional workplace experience for 400+ employees by managing soft services, hospitality-focused maintenance, and vendor partnerships.

What you’ll do:

As a Facilities Coordinator, your key responsibilities include:

• Maintain the appearance, cleanliness, and comfort of shared spaces, furniture, and finishes throughout the office
• Oversee janitorial, pest control, interiorscaping, and similar vendor services; ensure high standards and alignment with KPIs are upheld
• Conduct regular walkthroughs of restrooms, restaurant, and high-traffic areas to ensure cleanliness and stock
• Troubleshoot issues with office furniture and fixtures (chairs, lighting, conference room furniture); coordinate repairs and maintenance
• Respond promptly to employee requests and service tickets related to comfort, environment, and aesthetics
• Use Atlassian Jira and Confluence to track task completion, issues, and opportunities for improvement
• Assist with day-to-day operational needs of the Office Operations team, including reception and event setup support
• Maintain organized stock of janitorial and hospitality supplies
• Provide vendor escorts and ensure adherence to security policies

What you’ll get 

You’ll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.

In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• Highly competitive compensation package including performance-based bonus structure
• 401(k) match up to 50%
• Comprehensive health, mental, dental, vision, disability, and life coverage
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sports leagues and more

Who you are:

• High school diploma or equivalent
• 2 years in facilities, hospitality, or building operations role (corporate setting preferred) with 300+ occupants
• Strong attention to detail, service-minded approach, and a sense of pride in presentation
• Familiarity with janitorial, pest, or interior services a plus
• Proficiency with Microsoft Outlook and confidence with Microsoft Suite required (specifically Excel)
• Familiarity with Atlassian products (Confluence, Jira) and other ticketing systems (Angus, Workspeed) preferred
• Excellent communication skills with a calm, can-do demeanor
• Physical requirements: standing, lifting 50 lbs, stooping, bending, reaching above your head, climbing step stool
• Legal authorization to work in the U.S. is required; we will not sponsor individuals for employment authorization for this job opening

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilizing the market no matter the conditions. With a focus on continuous improvement, we prioritize safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe

Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.