Forward Deployed Engineer
TLDR
Translate platform capabilities into client value by leading discovery, crafting tailored demos, and guiding pre-sales engagements to translate platform value into business outcomes.
At Rayn, we don’t just work - we innovate, collaborate, and create solutions that leave a lasting impact. As a Forward Deployed Engineer (FDE), you will be the technical face of our organization at the client site, bridging the gap between our platform capabilities and the complex, real-world problems our customers face. You will lead technical discovery sessions, architect and deliver compelling pre-sales demonstrations, and serve as a trusted advisor throughout the sales cycle. You thrive in ambiguous, fast-moving environments and can translate technical depth into clear business value.
What you will bring to Rayn as a Forward Deployed Engineer
- Design and deliver tailored technical demos and proof-of-concept (POC) engagements that map our solutions directly to client business outcomes.
- Partner with Account Executives throughout the pre-sales cycle from initial discovery through technical close, acting as the subject matter expert.
- Lead technical discovery workshops to deeply understand client environments, pain points, integration requirements, and success criteria.
- Build custom demo environments, scripts, and prototypes that showcase platform value in the context of each prospect's use case.
- Build, iterate, and ship frontend flows and interactive demos at high speed.
- Respond to technical sections of RFPs, RFIs, and security questionnaires with accuracy and speed.
- Capture and synthesize field insights, feeding product gaps, feature requests, and competitive intelligence back to Product and Engineering teams.
- Take ownership of features end-to-end, while often building from scratch with ambiguous requirements
- Build and maintain strong technical relationships with client stakeholders including architects, developers, and IT leadership.
- Develop user guides and conduct training sessions for employees on IT systems and best practices. Communicate technical information effectively to non-technical end-users.
Who We’re Looking For
- 3–5 years of experience in a pre-sales, solutions engineering, or technical consulting role.
- Demonstrated ability to design and deliver high-impact technical demonstrations to mixed audiences including technical and executive stakeholders.
- Strong proficiency in backend languages (Python, Java, or Node.js) and comfort working with APIs, cloud infrastructure, and enterprise integration patterns.
- Familiarity with AI-enabled tools, applied AI workflows, automation, and emerging AI use cases, with the ability to understand how AI can improve client operations, decision-making, and product outcomes.
- Experience with cloud platforms (AWS, GCP, or Azure) and familiarity with common enterprise tech stacks.
- Exceptional communication and storytelling skills, you can make complex ideas crisp and compelling.
- Comfort operating in ambiguity; you're self-directed and energized by working across multiple clients and use cases simultaneously.
Rayn Group develops innovative technological solutions to tackle societal and public health challenges. Targeting organizations in need of impactful interventions, Rayn stands out with its commitment to purposeful innovation that directly addresses pressing issues.