Games Delivery Manager

ABOUT THE ROLE

We are looking for a Games Delivery Manager to lead a talented team of 5 based in our Malta office. In this role, you will take ownership of game releases and operational delivery for the Spain & Italy, Netherlands, Ontario, Germany and Rest of World markets. You'll work closely with the regional teams across Product, Compliance, Commercial and Marketing who sit closest to these markets, while your counterpart leads the equivalent team for the UK, Nordics and Brazil.

• Mentoring, guiding, and supporting a focused team of 5 to build a positive, motivated, and collaborative workplace culture.  
• Owning the end-to-end game delivery lifecycle for the Spain & Italy, Netherlands, Ontario, Germany and Rest of World clusters, working in lockstep with the parallel team covering UK, Nordics and Brazil.
• Monitoring back-office configurations and system logs to quickly identify, troubleshoot, and clear technical dependencies before major game launches. 
• Partnering with market clusters to align on upcoming game releases and ensure smooth, reliable deployment across our markets.
• Collaborating with key cross-functional teams, Product, Tech, Compliance, Commercial and Marketing teams, and managing relationships with external game providers and platform partners.
• Identifying and leading process, workflow and automation improvements across the Games Delivery function.
• Monitoring delivery performance, resolving operational challenges and supporting strategic initiatives that strengthen the Casino offering and player experience.
• Advocating for your team, ensuring they have the clear focus, resources, and leadership support they need to succeed day-to-day.

• 3 to 5 years of professional experience within the iGaming industry with deep understanding of casino products, game delivery processes and player experience.
• Proven experience working with regulated markets, technical compliance standards, test labs, and GLI frameworks.  
• At least 1 year of hands-on team leadership or people management experience, with a passion for developing talent.  
• Strong technical comfort navigating back-office software platforms and interpreting system logs.  
• Proven ability to manage multiple priorities in a fast-paced environment.
• Outstanding communication and interpersonal skills, with a proven track record of earning respect and building trust across diverse teams. 

• Experience leading process improvements or automation initiatives that successfully reduce manual workloads.  
• Experience working with game providers, aggregators and casino platform integrations.

• Hybrid work policy
• 4 weeks of Workation (T&C apply)
• Well-being allowance to support your active lifestyle
• Private health insurance
• Discounts across a range of retailers, gyms, bars & restaurants
• We offer an employee assistance program that can provide help and guidance during challenging moments.