Global Account Manager
TLDR
Own and grow strategic enterprise accounts post-sale, driving expansion, revenue retention, and measurable business impact across global teams.
- Own a portfolio of global enterprise accounts, driving net revenue retention, expansion, and long-term account health through structured engagement and strategic planning
- Serve as the primary post-sale relationship owner, building deep multi-threaded relationships across technical, operational, and executive stakeholders
- Develop and execute account plans that translate customer objectives into platform adoption, expansion opportunities, and measurable business outcomes
- Lead renewal and expansion conversations, including commercial negotiations, pricing alignment, and contract coordination in partnership with internal teams
- Drive adoption and value realization by coordinating cross-functional resources such as solutions engineering, customer success, and product teams
- Act as the voice of the customer internally, surfacing feedback, identifying risks, and influencing product and roadmap priorities
- Maintain accurate forecasting, account health scoring, and proactive risk management across assigned portfolio
- Represent the organization in executive reviews, customer meetings, and industry events to strengthen relationships and uncover growth opportunities
- 8+ years of experience in enterprise account management, customer success, or strategic sales roles with a strong record of revenue expansion and retention success
- Proven experience managing complex, global, multi-stakeholder enterprise relationships, including senior and executive-level engagement
- Background in cloud, infrastructure, developer tooling, or platform technologies with the ability to communicate credibly with technical audiences
- Strong commercial acumen with experience leading renewals, expansions, and navigating enterprise procurement processes
- Demonstrated ability to build structured account plans tied to customer outcomes and long-term value creation
- Experience working in fast-paced, scaling environments with evolving processes and high levels of ambiguity
- Excellent communication, presentation, and relationship-building skills across technical and executive audiences
- Strong organizational and program management skills with the ability to manage multiple accounts and priorities simultaneously
- Competitive base compensation with performance-based incentives
- Equity participation opportunities depending on role level
- Comprehensive health, dental, and vision insurance
- Flexible remote-first work environment
- Paid time off and company holidays
- Professional development and learning support
- Retirement savings plans where applicable
- Opportunity to work on high-impact global enterprise accounts in a fast-growing environment
Requirements:
Benefits:
Benefits
Equity Compensation
Equity participation opportunities depending on role level
Health Insurance
Comprehensive health, dental, and vision insurance
Learning Budget
Professional development and learning support
Paid Time Off
Paid time off and company holidays
Remote-Friendly
Flexible remote-first work environment
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services