May be located in EUROPE and must be able to work Eastern Time Zone Hours
This is a long term contract position that may have the opportunity to convert to FTE
PURPOSE OF ROLE
- Lead new system implementation, measure acceptance, and manage system retirement without
interrupting effectiveness of daily operations. - Conduct business and solution feasibility analysis, change management, and perform requirements specification elicitation for multiple channels and platforms.
- Articulate business requirements to technical resources, while providing guidance and direction on solutions.
- Drive agile methodology including prioritization of product backlogs aligned with business and
customer experience priorities. - Lead complex projects requiring integration business requirements developed from an in-depth
understanding of data analytics and modeling capabilities. - Participate in large-scale deployments and mitigate risks and develop adoption plans for customer-facing solutions.
- Define and design process flow diagrams, logical data design, and database schemas for relational databases.
- Leverage Microsoft SQL to perform quality analysis.
CORE RESPONSIBILITIES
- Research solutions through stakeholder interviews, research, surveys and feedback Gather feedback for product enhancements through analysis of support calls, tickets and direct stakeholder feedback
- Author user stories and other requirements documents to inform software development
- Gather intelligence from key stakeholders about needs and future growth
- Partner with product owners and creators to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project deliverables and ensure they are completed in a timely fashion
- Evaluate, test, and recommend new opportunities for enhancing our software and systems
- Evaluate and recommend solutions based on user behavior/insights
- Create project management documentation
- Capture testing scenarios from business stakeholders
MINIMUM REQUIREMENTS
- Minimum of bachelor’s degree in Business Analysis, Computer Science, Computer Engineering, Business Management, or similar discipline
- 5+ years of experience presenting new product business cases to stakeholders, vendors, technical users, and senior leadership; identify, evaluate, and develop digital solution systems and procedures and implementing digital solutions
- 5+ years of experience conducting business analysis, development and deployment; understand strategic inputs and translating them into functional and technical requirements to build omni-channel digital solutions
- 5+ years of experience in relational database management systems to define entity relationship (ER) model for new digital solutions 2+ years in the following skills: using Microsoft Azure and Confluence in Agile development methodology in a leading role.