Growth Delivery Director
TLDR
Lead enterprise deployments of a neuro-symbolic platform, managing executive relationships from onboarding to expansion and turning complex challenges into high-impact, production-grade workflows.
ABOUT THE COMPANY
Growth Protocol is an Enterprise Reasoning Platform headquartered in New York. We help enterprises turn strategy into action by combining a neuro-symbolic reasoning core, seamless data activation, and agentic workflows. Our platform reduces execution drag, accelerates growth, and delivers measurable business outcomes for some of the world's most complex organizations.
JOB DESCRIPTION
Growth Protocol is hiring a Growth Delivery Director to lead the deployment of our neuro-symbolic reasoning platform across enterprise client engagements. You will own the full client relationship from onboarding through expansion — translating complex business challenges into structured, high-impact workflows and ensuring clients realize measurable value from the platform.
This is a strategic and hands-on role. You will work directly with C-suite and senior stakeholders on problems like "Which high-growth category should we enter next?" or "How will tariff shifts impact our core portfolio?" — then partner with Forward Deployed Engineers and AI/ML teams to design and deploy the reasoning workflows that answer them.
Ideal candidates bring a consulting or enterprise solution delivery background, hands-on experience deploying AI/ML applications, and a track record of managing executive relationships through complex, multi-stakeholder engagements.
OBJECTIVES OF THE ROLE
7+ years in consulting or solution delivery with hands-on technical depth in AI/ML deployment
Proven track record leading complex, multi-stakeholder engagements with C-suite and senior executive clients
Hands-on experience deploying AI/ML applications or intelligent workflows — including LLMs, RAG pipelines, forecasting models, or symbolic reasoning systems
Ability to synthesize ambiguous business challenges into structured, actionable problem frames
Experience working closely with engineering and product teams to scope and ship production-grade solutions
Demonstrated ability to drive account retention and expansion in partnership with Sales
MINIMUM QUALIFICATIONS
7+ years in consulting or solution delivery with hands-on technical depth in AI/ML deployment
Proven track record leading complex, multi-stakeholder engagements with C-suite and senior executive clients
Hands-on experience deploying AI/ML applications or intelligent workflows — including LLMs, RAG pipelines, forecasting models, or symbolic reasoning systems
Ability to synthesize ambiguous business challenges into structured, actionable problem frames
Experience working closely with engineering and product teams to scope and ship production-grade solutions
Demonstrated ability to drive account retention and expansion in partnership with Sales
PERKS
Competitive compensation and equity in a rapidly growing company
Pet-friendly office
This role is fully remote until we open our Mexico City office in fall 2026, at which point it will transition to a hybrid schedule. Candidates must be based in Mexico City.
Benefits
Equity Compensation
Competitive compensation and equity in a rapidly growing company
Pet-friendly office
Remote-Friendly
This role is fully remote until we open our Mexico City office in fall 2026, at which point it will transition to a hybrid schedule.
Growth Protocol builds an enterprise reasoning platform that leverages neuro-symbolic AI to enhance decision-making for complex business challenges. Aimed at large businesses across various industries, including consumer goods and insurance, it provides explainable, governed insights that transform data into actionable strategies. What sets us apart is our ability to deliver clarity and precision in decision-making processes, eliminating the issues of black-box outputs and ensuring every recommendation is backed by a full audit trail.