Jobgether
Head of Payments
TLDR
Lead and scale a global payments function across multiple markets, owning strategy, operations, and partnerships to optimise conversion, costs, and customer experience.
Accountabilities:
- Define and execute the global payments strategy aligned with broader business growth objectives.
- Own and optimise the end-to-end payments ecosystem, including PSPs, cards, wallets, bank transfers, and alternative payment methods.
- Improve payment UX/UI to reduce friction, increase conversion, and enhance customer payment journeys.
- Optimise routing logic, provider allocation, and transaction flows to maximise approval rates and reduce costs.
- Monitor payment performance across markets, issuers, and providers, identifying trends and improvement opportunities.
- Manage PSP relationships, negotiations, and commercial agreements to ensure optimal pricing, reliability, and service levels.
- Drive payment localisation initiatives, including local acquiring and market-specific payment methods.
- Lead PSP evaluations, integrations, and ongoing performance management.
- Build and maintain robust reporting frameworks for payment performance, cost efficiency, and reliability metrics.
- Ensure compliance with payment regulations, security standards, and audit requirements.
- Collaborate with Product, Tech, Finance, Operations, and Support teams to enhance end-to-end payment systems.
- Establish scalable processes, documentation, and operational controls.
- Lead and develop the payments team, setting goals and enabling professional growth.
- Extensive experience in payments, fintech, or financial services in a global or multi-market environment.
- Strong background in payment systems, PSPs, acquiring, routing optimisation, and transaction lifecycle management.
- Proven ability to improve payment performance metrics such as approval rates, conversion, and cost efficiency.
- Experience negotiating and managing relationships with PSPs, banks, and payment partners.
- Strong analytical skills with the ability to interpret payment data and drive actionable insights.
- Solid understanding of payment compliance, security standards, and regulatory frameworks.
- Product-minded approach with an understanding of payment UX and customer journey optimisation.
- Experience leading cross-functional initiatives across Product, Engineering, and Finance.
- Strong leadership experience, including building and scaling high-performing teams.
- Excellent communication, stakeholder management, and decision-making skills.
- Competitive compensation package with performance-based incentives.
- Opportunity to lead and scale a global payments function with significant business impact.
- Flexible working arrangements (remote/hybrid depending on structure).
- Health insurance and wellness support programs.
- Learning and development budget to support professional growth.
- Exposure to international markets and complex payment ecosystems.
- Collaborative, high-growth environment with strong ownership culture.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Benefits
Health Insurance
Health insurance and wellness support programs.
Learning Budget
Learning and development budget to support professional growth.
high-growth, ownership culture environment
Collaborative, high-growth environment with strong ownership culture.
Remote-Friendly
Flexible working arrangements (remote/hybrid depending on structure).
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services
Head of Human Resources