HR Operations & Payroll Asia – Support Lead

The Role

The Operations Support Lead will assist with the day-to-day operational support across HR Operations, Workday Administration, Asia Payroll Management and regional operational initiatives, ensuring the efficient delivery of HR and payroll services across the Asia region.

The role partners closely with HR Operations, Payroll, HRIS, Finance, Technology, People Partners and external vendors to ensure operational excellence, system integrity, payroll governance and continuous improvement across multiple countries.

The role is responsible for coordinating HR operational activities, supporting Workday administration, overseeing payroll operations, managing operational reporting, and providing project support for regional HR and Payroll transformation initiatives.

This is a hands-on role suited to a seasoned HR Operations or Payroll professional who can hit the ground running, navigate complexity across multiple markets, and act as a stabilising operational force for the Asia team from day one

Key Responsibilities

• Deliver end-to-end HR Operations services across the Asia region, managing employee lifecycle transactions — from onboarding and contract changes to offboarding — with accuracy and within agreed SLAs
• Administer and maintain Workday HCM, including employee data integrity, organisational structures, security role assignments, and processing system configuration requests in line with governance protocols
• Coordinate multi-country payroll operations across Asia, including payroll preparation, data validation, variance analysis, reconciliations, and final sign-off prior to vendor submission
• Partner closely with payroll vendors, Finance, and in-country HR stakeholders to resolve payroll discrepancies, manage escalations, and ensure ongoing statutory and regulatory compliance
• Support regional HR and Payroll transformation projects by contributing to UAT, documenting business requirements, driving business readiness activities, and providing post-go-live stabilisation support
• Develop and maintain operational dashboards, KPI reporting, SOPs, and governance documentation to provide regional leadership with clear visibility of service performance and compliance health
• Act as a senior escalation point for complex or sensitive HR and Payroll queries, applying sound judgement to resolve issues and knowing when to escalate further
• Build and nurture strong relationships with cross-functional teams — including Technology, Finance, and Legal — and external vendors to ensure cohesive, well-coordinated service delivery across Asia

• Demonstrated experience in HR Operations, Payroll Operations, or Shared Services within a regional or multinational environment
• Strong Workday HCM administration knowledge and hands-on HR operational experience
• Experience managing multi-country payroll across Asia, with solid understanding of local statutory requirements
• Proven project coordination skills with the ability to manage multiple priorities in a fast-paced environment
• Strong stakeholder management and communication skills across diverse markets and cultures
• Experience working with HRIS systems, payroll vendors, and cross-functional teams

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030. 

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.