Intern, Spring Training Operations

Primary Purpose

This role will play an integral part in helping us prepare for the Spring Training Season. The Spring Training Intern will work closely with the Goodyear Facility Manager and other Cleveland staff members on all aspects of daily operations as they relate to the Spring Training Season at the Cleveland Guardians Development Complex.

Essential Duties & Responsibilities

• Foster relationships with local vendors for various needs during the Spring Training Season.
• Assist the Operations Staff in the planning of special events related to community relations, sponsors, player appearances, and season ticket holders.
• Indirectly supervise the Facility Security Personnel, such as creating a weekly schedule and collecting timesheets.
• Foster relationships with City of Goodyear employees, Ballpark Staff, Professional Sports Catering, and all other parties involved with the Spring Training Operation.
• Assist with preparations for the arrival of the Cleveland Staff for the Spring Training Season.
• Support and work closely with the AZ Operations Assistant on duties such as front desk coverage, answer incoming calls, hire dugout and foul line attendants, and create proper visitor credentials/access, etc.
• All other various duties as assigned by the Director of Arizona Operations.
• Assist with complimentary ticket procedures.

Job Skills

• Time Management
• Excellent Organization
• Ability to multi-task

Education & Experience 

• Computer knowledge including but not limited to Microsoft Word, Excel, PowerPoint, and Outlook.
• Previous experience in an operations environment and the sports industry is preferred.

Standard Requirements

• Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.
• Reads, speaks, comprehends, and communicates English effectively in all communications.
• Ability to develop and maintain successful working relationship with teammates across departments.
• Ability to act according to the organizational values and service excellence at all times.
• Ability to work with diverse populations and have a demonstrated commitment to social justice.
• Ability to walk, sit or stand for an entire shift.
• Ability to work extended days and hours, including holidays and weekends.
• Ability to move throughout all areas and levels of the Ballpark.
• Ability to work in a diverse and changing environment.
• Occasional physical activity such as lifting and carrying boxes at least 25 lbs.

The Cleveland Guardians are committed to developing and maintaining an environment that embraces all forms of diversity to enrich our core values, enhance our competitive position, strengthen our impact within our community, and foster a greater sense of belonging for our employees.

In this spirit, we know studies have shown that people from historically underserved groups – including women and people of color – are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job and understand that candidate may bring certain skills and experiences to the role that are not listed above, but that would add tremendous value to our organization. We would encourage you to apply, even if you don’t believe you meet every one of our qualifications described.