IT Systems Analyst II/III (Change Management) – Change Manager
TLDR
Coordinate change and incident management within network/cyberspace operations, guiding documentation and cross-team collaboration.
Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes:
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Receiving calls from AFIN operators to coordinate change process and incident resolution
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Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner
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Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
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ITIL v4 Foundation
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Desired: ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve
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Required: TS/SCI
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IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
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Day Shift. This is a 24/7/365 mission and extended hours/days may be required
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.
Benefits
Flexible Work Hours
Day Shift.