ITAM Architect (ServiceNow)

We Lead. We Transform. We Deliver.

Ready to elevate your work experience? At Cask, you get to collaborate with incredibly talented people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.

The Cask ITAM Practice is seeking an ITAM expert to join our ITAM technical team. This role includes architecting and implementing ServiceNow IT Asset Management solutions and helping to create solid, repeatable practices. You will be implementing ServiceNow solutions for our customers and continuously improving and scaling our delivery approaches. This individual will have deep expertise in architecting ITAM solutions at the enterprise level.

What you’ll be doing:

• Exhibiting technical expertise for our clients on the ServiceNow ITAM suite of products including HAM and SAM
• Developing and implementing enterprise-level ITAM service offerings
• Working with functional counterparts to advise our clients on their overall Asset Management-related tools and processes and help develop roadmaps, approaches, and plans to improve their overall maturity across their ITAM activities
• Understanding the competitive and complementary landscape of technical products that service our buyers in this area for rationalization and/or integration
• Leading the architectural design, development, deployment, and technical quality of the ServiceNow platform and integrations
• Serving as the Technical Lead for ITAM project workstreams leading other technical resources
• Providing internal support to other Cask teams on product-related approaches
• Building a customer-focused relationship with clients to identify technical and business challenges and develop architectural specifications and requirements to arrive at the best solution
• Leading technical requirements gathering workshops and facilitating and participating in discussions related to implementations
• Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings

Required Qualifications

• Demonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies
• Proven consulting experience as a key technical resource leading the development and delivery of ITAM solutions in client environments; including prerequisite technologies such as CMDB, Common Services Data Models, SCCM, Discovery, Service Mapping, etc.
• Expert level proficiency in ITAM produce line including current ITAM CIS certification(s)
• Knowledge of ITIL, minimum foundation level (ideally higher)
• Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, ILMT/BigFix, O365, Adobe Cloud, Cloud Technologies, etc.
• Experience with scripting in the ServiceNow platform
• Excellent interpersonal skills, customer-centric attitude, and situational awareness
• Outstanding verbal, written, and presentation skills
• Proven team player and team builder
• Strong ownership, accountability, and attention to detail in all work efforts
• Superior maturity, professionalism, and judgment; ability to excel with minimum supervision
• Ability to travel 10% of the time

Education, Certifications, and/or Experience Qualifications

• 5+ Years experience in Professional Services or Enterprise IT, in both an operational and managerial capacity
• 3+ years working on the ServiceNow platform
• Four-year degree or equivalent, preferably in Computer Science or Information Technology
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist for one or more of the ITAM products
• ServiceNow pre-sales accreditations in multiple product lines (ITAM)

Preferred Qualifications

• 5+ years working on the ServiceNow platform or 8+ years of Industry experience
• Working knowledge of IT Asset Management processes (hardware and software)
• ITIL Foundations Certification
• IAITAM Certification
• Expert working knowledge with Microsoft, Oracle, IBM, SAP, and cloud-based license management

Perks? Oh, yes.

Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please visit our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.

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Cask NX LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term “fully vaccinated” shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Cask NX LLC.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Note: Base salary range is $123,250 to $189,750. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.