Junior Finance Support Specialist

About Road

Road empowers companies across the EV ecosystem with the technology and services they need to grow and deliver seamless charging experiences. We provide the critical infrastructure that the EV charging ecosystem depends on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves over 200.000 customers and 20% of the Dutch market and we have firmly set our sights on repeating this success internationally including France. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the role

As a Junior Finance Support Specialist, you will be responsible for a broad range of activities. These include responding to financial inquiries from customers and executing related actions, as well as delivering essential financial data to the leadership team. In addition to daily operational tasks, there is a strong focus on continuously improving global financial processes. You will actively contribute to cross-functional projects and help optimize financial workflows. This role offers the opportunity to take ownership of your responsibilities and manage shifting priorities effectively, all within a dynamic, international scale-up environment in the electric vehicle industry.

Your responsibilities include:

• Responding to financial inquiries from customers and independently following up in a timely manner, for example by creating and processing credit notes.

• Assisting in the billing process, including reviewing and processing invoices and identifying discrepancies.

• Performing daily financial tasks, such as maintaining sub-ledgers and processing transactions.

• Verifying data for accuracy and completeness, contributing to a reliable and up-to-date administration.

• Maintaining close contact with the support department to resolve customer inquiries efficiently and professionally.

• Actively contributing to the improvement and simplification of processes within the financial and customer service chain.

Requirements

What do we look for in our candidates?

• HBO or Bachelor's degree in Business Administration, Finance, Accounting, or a related field.

• 0–2 years of experience in accounting, finance, financial operations, or customer support. We welcome both starters and candidates with 1+ years of experience.

• Experience with financial support tasks (e.g. creating credit notes, invoice or payment support) is highly valued.

• Excellent communication skills in English; Dutch is a plus, but not required.

• Strong Excel skills with a detail-oriented and analytical mindset.

• Takes ownership, works independently, and is proactive in solving problems.

• Able to bring structure to a fast-paced environment while managing multiple priorities.

• A collaborative team player who continuously looks for ways to improve processes and drive operational excellence.

What do we offer besides your salary?

Beyond the basics, we want to make sure our employees have everything they need to thrive and help us achieve our mission. That’s why we offer a range of additional benefits designed to keep you happy, healthy, and supported - both inside and outside of work.

• 8% Pension allowance paid monthly with the freedom to invest at your discretion;

• We believe you have to recharge too! This is why you are entitled to our ‘unlimited holiday policy’. Therefore, we offer you more holiday days than most scale-up companies;

• All the technology and business tools to succeed;

• Daily varied and healthy food options for lunch provided by the company, and fruits and drinks available at the office. And of course drinks at our own Road bar;

• Besides working on our mission together, we like to have fun and connect with social events and team-building activities;

• Personal training and development opportunities;

• Referral program;

• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam;

• Travel to the office costs covered;

• Diverse and creative colleagues from every corner of the world.

Our culture

At Road, we believe that an open mindset and challenging ourselves are key to achieving the best results. As we continue to grow, we’re working on adding more structure and clearer processes that will help us reach the next phase together. This isn’t just about how we work, but also about how we support each other as people.

Collaboration is one of our core values, and it shows in the way we connect day to day. We share a company-organised lunch every afternoon and regularly host voluntary activities outside of work. These moments help us recharge, get to know each other better, and keep our culture strong. Because in our eyes: a healthy team is the foundation of a healthy company.