Key Account Manager

About Quad Lock 🚀 Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace. About our People 👥 At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team. About the Role 🤔 We're looking for our next Key Account Manager who will be responsible for managing and growing Quad Lock’s key retail and distribution partners across key European Markets. This role focuses on building strong, long-term relationships with key accounts, driving revenue growth, and ensuring effective execution of Quad Lock’s go-to-market strategy. You'll work closely with customers and internal teams to optimise product ranging, drive sell-through, and support new product launches. Operating across multiple markets, this role is perfect for someone with strong commercial acumen, relationship management capability, and the ability to drive both account performance and in-market execution.   Please note: This is a hybrid position with an expectation of three days per week based at Thule's head office in Malmö. Candidates should either be based locally or willing to commute to meet this requirement. What You'll Do 🤝

Account Management & Growth

Manage and develop key account relationships across key European Territories, delivering revenue and profitability targets 

Develop and execute strategic account plans to drive growth and long-term performance 

Secure product ranging and support new product launches across key partners 

Commercial Execution & Planning

Manage forecasting and inventory planning with key partners and internal teams 

Deliver accurate revenue projections and performance reporting 

Identify opportunities to improve sell-through and overall account performance 

Merchandising & Market Development

Drive in-store and online merchandising execution, ensuring strong product visibility and alignment with Quad Lock brand standards 

Work with partners to optimise retail execution, product placement, and promotional activity

Identify and support local market development opportunities, including retail activations, trade events, and partner-led initiatives

Stakeholder Engagement & Insights

Conduct product training and education sessions for key accounts and their teams 

Represent Quad Lock in-market through customer engagement, travel, and industry events 

Provide market, customer, and competitor insights to internal stakeholders

 

What You'll Bring 🎯

Proven experience in key account management within a B2B environment, with a strong track record of driving growth 

Strong commercial acumen, with the ability to manage strategic accounts and deliver measurable results 

Excellent relationship-building and negotiation skills 

Strong analytical capability, with proficiency in Excel and/or Google Sheets 

Highly organised, with the ability to manage multiple markets and priorities 

Fluent in English & German or French (required)

Proactive, results-driven, and accountable, with strong ownership of outcomes 

Attention to detail, with a focus on execution and maintaining brand standards in-market 

Willingness to travel frequently and work outside standard business hours as required

Desirable Experience

Experience in Motorcycle, Cycling, Outdoor, or Automotive industries

Experience working with distributors and large retail accounts 

Experience managing merchandising execution or in-store brand presence