Rappi

Key Account Manager (Rappi ADS)

São Paulo, Brazil

Full-Time

On-site

YOUR NEXT STEP IS AT RAPPI!

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.

Hey, keep it in mind that Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. You'll be most welcome here!

Role Objective

We’re looking for a results-oriented Advertising Account Manager who is passionate about partnering with our Rappi Partners to make effective, analytically driven marketing decisions. As an Ads Account Manager, you will manage a set of priority advertisers and deliver against challenging advertiser revenue targets at highest CX standards. You nurture sustainable customer relationships, identify and unlock close revenue growth opportunities, and continuously develop your client’s portfolio of products. You will leverage Rappi unique proprietary data to provide strategic insight and personalized campaign recommendations to meet your customer’s business objectives. To empower your client, you will liaise closely with several internal stakeholders, such as Tech, Customer Success , Product and Growth . The Ads Account Manager’s strategic digital expertise is considered mission critical to unlock incremental value for advertisers, as well as Rappi as their platform.

Main Responsibilities

Build and apply knowledge of Rappi Ads full-funnel ad products and measurement to craft tailored proposals for customers.
Hit or exceed revenue targets for assigned book of business.
Achieve assigned revenue business objectives and goals.
Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
Dive deep and develop annual brand and media strategies that map to customer objectives.
Compile first-party insights to build pre-flight, in-flight, and post-flight campaign-level recommendations to optimize quantitative (BRL) and qualitative (CX) results.
Advocate for customers internally, and utilize internal resources, to drive customer success.
Educate advertisers on Rappi tools, performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights

Key Requirements

-5+ years of experience in digital advertising and client facing roles
-Experience analyzing data and best practices to assess performance drivers
Bachelors degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent work experience
Work experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development.
Proven track record of delivering revenue results and significantly contributing to customer success
Strong interpersonal, collaboration skills with experience developing customer relationships and influencing key decision-makers
Excellent presentation and communication skills (written and verbal)
Advanced analytics and business acumen.
Ability to translate data into narratives that define, address and action business opportunities.
Excellent organizational skills and ability to prioritize effectively, to succeed in a fast-paced, ever-changing business
Passion to learn constantly and proactively develop new skills
G suite and/or Microsoft Office experience
Language Proficiency in English and Portuguese (verbal / written)