Last Mile Delivery Driver

Key Responsibilities

• Performs pre-trip and post-trip inspections of assigned vehicle
• Operates various types of vehicles, as assigned, safely, in all types of weather and traffic conditions
• Arrives and signs in on time; works hours as scheduled; wears clean, neat uniforms
• Always ensure delivery trucks are kept clean
• Address front-line customer issues, questions at point of delivery
• Maintain and service vehicle as needed (refuel, change oil, tire pressure, repairs, etc.)
• Follow vehicle pick-up (from Vroom Vehicle Hub) and customer delivery schedule delivery schedule and rest at appropriate times
• Maintain detailed driving and delivery logs
• Track and report working hours
• Adhere to company rules and regulations
• Obey all applicable traffic laws and drive in according to the weather/road conditions
• Comply with DOT regulations
• Make safety a priority at all times
• Reports all accidents, incidents, or unusual occurrences to dispatch office immediately; submits written reports on accidents, incidents or unusual occurrences as required
• Accurately completes all reports
• Partner with Vroom Ambassador (as applicable) who may ride with you to assist with the customer’s delivery (e.g. answer questions, set expectations on next steps, provide marketing materials).
• Other duties as required

Requirements

• Superior customer service skills including servicing a customer in person
• High school diploma or GED equivalent preferred
• Valid commercial driver’s license (CDL) required
• Maintain a DOT Medical card 21+ years old 2+ years proven experience preferred
• Clean driving record with no moving violations
• Must pass background check and drug test
• Skilled at driving and parking large, heavy vehicles
• Alert, focused, and detail-oriented
• Physically and mentally fit
• Ability to lift up to 50 lbs. at a time
• Possess great physical stamina and focus during long driving shifts
• Wear Vroom delivery uniform
• Comfortable with local same day transport
• Comfortable with digital technology (iPad, etc) for tracking delivery status and other logistics
• Proficient using GPS and other routing systems
• Map reading and route planning experience
• An innate sense of direction
• Self-starter who works well independently
• Disciplined, dependable, and resourceful
• High level of composure and good stress management
• Strong knowledge and/or enthusiast of cars and trucks a plus
• Flexibility and adaptability in a fast-paced, rapidly growing company that is transforming the way consumers purchase vehicles.