Lead eCommerce, Transactional Services

Management and Orchestration of Transactional Operations 

• Oversee e-commerce transactional activities by coordinating internal teams and external partners. 
• Ensure that all stakeholders are aligned on processes and technical and business interdependencies. 
• Develop, monitor, and optimize the budget allocated to transactional operations. 
• Facilitate governance meetings and provide regular reporting on risks, challenges, and performance. 
• Identify and anticipate transaction-related risks and ensure their proactive management. 

Design and Technical Architecture 

• Contribute to the architecture of e-commerce solutions and ensure the selection of appropriate technologies (CMS, frameworks, cloud solutions). 
• Collaborate closely with Marketing teams to integrate technical solutions and ensure their interoperability with existing systems. 
• Serve as the technical lead on digital technologies and ensure the technological consistency of implemented solutions. 

Management and Technical Supervision 

• Manage and lead the technical team responsible for transactional development. 
• Organize sprints, prioritize tasks, and manage development using Agile methodology. 
• Participate in key development projects, conduct code reviews, and ensure adherence to best development practices.
• Ensure the performance, scalability, and security of transactional platforms.
• Identify and implement new standards for quality, methods, development processes, and tools. 

Technology monitoring and innovation 

• Stay informed about new technologies and propose technical improvements tailored to business needs. 
• Oversee technical service providers and ensure effective management of related budgets. 

• At least 5 years of experience in team management and leading cross-functional projects.
• Technical skills:
• Proficiency with e-commerce platforms, particularly Salesforce Commerce Cloud.
• Experience with project management tools such as JIRA.
• Strong understanding of scalability, security, and performance issues related to digital platforms.
• Language skills: Excellent communication skills in French and English (Frequent contacts outside Quebec).
• Personal qualities: Leadership, attention to detail, ability to lead technical teams and collaborate with cross-functional stakeholders.

This position is for a professional who combines technical expertise with the ability to orchestrate e-commerce transactional operations, ensuring smooth and efficient execution.

At VOSKER, we value the uniqueness of every individual and celebrate the diversity that helps us redefine what’s possible. We foster collaboration in a healthy, inclusive work environment where all voices are heard.

If you have specific needs to make the recruitment process more accessible, don’t hesitate to reach out.

Now it’s your turn, tell us about yourself and apply today!