Lead UX Designer

Are you a creative and passionate UX Design professional who wants to make a real impact in the digital world? We are seeking talented and experienced UX Designers to join our Product Design team and shape the future of our digital experiences. As a UX designer, you will have the opportunity to drive the design of our connectivity touch points, including App and Web.   

 You'll be responsible for translating business needs into intuitive and user-centric designs that follow our UX guidelines. You'll lead a data-driven design process that includes research, user testing, and usage data, and be an advocate for end-user needs and perspectives. You will use and contributing to our extensive Design system to ensure that our multi-branded, large-scale operation provides a holistic, omni-platform digital experience. With a focus on continuous improvement, you'll seek out opportunities for both incremental and out-of-the-box design solutions.  

WHAT YOU'LL DO

• A driven individual with a proven track record for driving best-in-class design initiatives on large digital transformation programs. 
• Team player with an open and inclusive mindset with the evidence of ability to navigate the complexities of global cross-functional teams. 

• Ability to think big and proactively drive innovation beyond merely meeting requirements. 
• Help define which projects we work on. We mix customer insight with discovery workshops that outline the ideas for new projects. 
• With support from the team, you will own these projects and help shape the day-to-day delivery and UX direction for products. You will design for TVs, Mobile, and the web; all across countries such as the UK, Netherlands and Switzerland and Ireland. 
• Collaborate with other designers, Product and development teams, in order to deliver the best solutions for our customers – who you’ll get to work with too. 
• Share your knowledge and experiences to make us a better design team, and build on and develop your own interests to become our newest specialist. 

• Learn from and implement external best practice, thinking and processes. Identify and enable opportunities for career growth through empowerment. 
• Play a key role leading specific work streams. Support the Head of UX in shaping the day-to-day delivery and forward-looking user experience direction for our products. 
• Work with cross-functional peers. Collaborate both inside and outside the Group Product team at product owner, and senior manager level. 
• Help to evolve efficient delivery processes with pro-active and effective impact assessment, effort estimation and communication of project requirements vs available supply of design resources and available skills 

WHAT YOU'RE LIKE

• Experience with UX design with specific focus on entertainment and TV physical products and their user interfaces. 

• Familiarity with end-to-end customer experience methodologies such as NPS and data gathering, analytics, prototyping and continuous user experience and design improvement. 
• Knowledge of UCD principles and methodologies, human interface guidelines, standards, and best practices. 
• Experience creating a range of deliverables such as journeys, user flows, sitemaps, wireframes and interactive prototypes. 
• Proficient with the latest tools such as Figma and Miro  
• Mature approach to deliverables such as competitor analysis & benchmarking, user journeys, user flows, sitemaps, wireframes and interactive prototypes. 

• Strong background in gathering business requirements and translating sometimes contending business objectives into designs which meet customer needs. 
• Experience in running collaboration sessions via discovery workshops, helping drive alignment and innovation through experiences we deliver. 
• Significant experience designing for platforms other than web, such as TV, Mobile, Point of sale, infotainment systems etc. 

TO APPLY: For full consideration please upload both a resume and cover letter.

THE PERKS

We’ll pay you to come work here, because we’re generous like that. On top of your salary, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, and dental insurance, a competitive pension package, travel insurance, and flexible summer hours to name a few.

ABOUT US

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines