Logistics Assistant - Fashion Concierge

WHAT YOU'LL DO

• You will control inbound ETAs and receipt of all supplier purchases using FC BackOffice
• Logistics Board and Microsoft AX to maintain accurate records
• Partner with our 3PL Norsk Global to fulfil sales orders on Farfetch Storm & Sales platforms, supporting the sales order lifecycle from confirmation through to cancellations and returns
• You will ensure boutique collections are carried out in a timely manner, liaising with boutiques partners, couriers and Norsk as necessary
• Share up-to-date order progress as required with colleagues globally in Operations, Sourcing, Transactions and Private Client
• Quality checking and packing to FC standards against KPIs.
• Collaborate with Transitions to maintain accurate store credit reporting
• Assist Transactions, AP and AR with all tasks pertaining to purchase orders, sale orders and returns for month-end accounting procedures
• Handle customer and supplier returns, utilizing Discovery and Farfetch.com to list stock-on-hand, coordinating with Farfetch Portugal to have items produced
• Maintain packing area ensuring a clean and organized space with sufficient packaging stocked and control access to FC Safe and storage cabinets
• Assisting in generating manual airway bills for split shipments and PODs where Private Client hand-deliveries are carried out; adhere to GDPR regulations with all customer data

WHO YOU ARE

• Experience supporting the operational process, as it pertains to order fulfilment and inventory control
• You will have strong attention to detail and understand the importance of data integrity
• Proven experience in luxury goods logistics, with a strong interest in fashion
• Willing to work in and promote team oriented environment
• Excellent interpersonal skills, demonstrating resilience, perseverance and discretion.
• Ability to work independently and efficiently with a solutions focused mind-set
• Knowledge of MS Excel and with inventory control and allocations systems such as Microsoft AX and Storm/Sales
• Proven ability working to deadlines and against KPIs, organised, results driven and thriving in change
• Demonstrating a positive attitude, taking responsibility for your actions

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.