Manager, Business Operations

About AlayaCare:  

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.   

About the Role:  

Reporting to the Director, Business Operations (Biz Ops), the Biz Ops Manager is responsible for enabling rapid, scalable growth by driving business development opportunities that support AlayaCare’s strategic initiatives.  This role is part of our internal SWAT team, dedicated to applying rigor and analytics to the highest priority management activities and serves as an internal consultant to various stakeholders.

This role is posted in Toronto, Ontario. Preference will be given to candidates within the GTA to collaborate with our Toronto-based team members. Those with transferable experience outside of the GTA will be considered permitted that they are open to some travel to Toronto. 

A Day in the Life:   

• Work with the Director of Biz Ops to prioritize projects that will have the highest impact
• Scope, evaluate, and execute new growth opportunities by leveraging key insights
• Lead and support the review of strategic initiatives to influence decision-making within leadership audiences
• Quickly deliver in-depth analysis and recommendations to unblock risks and roadblocks
• Work collaboratively with project managers to support the end-to-end lifecycle of cross-functional strategic initiatives
• Development of dashboards and tools for measuring and reporting against company and departmental objectives and key result (OKR’s) on a monthly, quarterly, and annual basis

What you bring to the team:   

• 3+ years of experience in management consulting, finance, health care or a similar role within the tech sector
• BA/BS degree or equivalent practical experience
• Comfortable in a high growth and dynamic environment
• Strong business acumen, with the ability to interpret financial data, present insights to help senior management make effective decision and execute changes
• Nice to have: SQL experience, experience at a high growth SaaS company
• Strong analytical, problem-solving, and interpersonal skills
• Demonstrated track record of leveraging data to drive impact
• Naturally curious, you are action-oriented and have experience analyzing complex problems and proposing informed recommendations
• Excited about the industry, company and engaging with different stakeholders across the company
• Able to digest information and pull out what’s valuable

What Makes AlayaCare a Great Place to Work:  

• Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company   
• Work where you feel most engaged and productive with our SuperFlex working models, whether that be at home or in one of our beautiful offices   
• Competitive compensation including equity in a growing, well-funded company  
• Comprehensive group benefits program, including telemedicine
• Employee expense program for health, wellness, lifestyle, productivity expenses and more! 
• Parental leave top-up plan 
• Flexible vacation policy 
• Wellness Fridays throughout the summer months for extra time to unwind  
• Paid Volunteer Time off Program 
• Career growth and development opportunities 
• An entrepreneurial culture of transparency, collaboration, and innovation 
• We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation  

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.  

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.   

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.   

If you require accommodation as part of the recruitment and selection process, please reach out to talentacquisitionteam@alayacare.com. Please note, we do not accept unsolicited headhunter or agency resumes.  

#LI-RB1