MassHire Career Navigator
TLDR
Delivers personalized 1:1 career coaching, leads job-search webinars/workshops, and guides resource-center services to help diverse jobseekers secure employment.
JVS/MassHire is seeking a Career Navigator to deliver innovative, customer-focused workforce development services at the MassHire Downtown Boston Career Center. The Career Navigator, in collaboration with the Career Center team, will assist job seekers from diverse backgrounds and levels of experience to conduct successful job searches and obtain employment.
The Career Navigator’s primary responsibilities include:
This is a hybrid position that requires both onsite work at 75 Federal Street, Boston, MA, offsite work at partner locations in the Boston region (as assigned), and remote work from home.
Career Coaching:
- Advise clients on all aspects of the job search process including career exploration, networking, resumes, cover letters, LinkedIn, interviewing, negotiation, and more.
- Assist clients in navigating and overcoming employment barriers.
- Empower clients to articulate their unique skills and value proposition.
- Equip clients with the knowledge and resources to effectively stand out to potential employers.
- Collaborate with clients to establish tangible, actionable goals for their job search.
- Accurately identify clients’ needs and direct them to the appropriate resources.
- Maintain accurate notes and records in the MOSES database and internal Excel spreadsheets.
- Co-lead job search webinars and workshops on topics such as career exploration, networking, resumes, cover letters, LinkedIn, interviewing, negotiation, and more.
- Apply strong public speaking and adult education best practices to engage the audience and support learning, both in-person and virtually.
- Register new members by facilitating the intake process and introducing them to available career center resources.
- Support clients’ job search efforts by providing direct guidance on applications, resume formatting, and search strategies.
- Provide technical assistance for computer navigation, including help with internet usage, file management, and office equipment.
- Triage and direct clients to the appropriate workshops, staff members, and specialized services based on their needs.
- Manage Resource Center operations, including monitoring computer lab usage and performing basic administrative tasks.
- Assist with monthly job fairs and other special events, providing onsite support as assigned.
- Perform general administrative tasks and special projects as requested by management to support daily Career Center operations and overall efficiency of the Career Center.
- Collaborate with partner agencies to integrate career services into their programs.
- Build relationships with employers, training providers, and partner organizations to support employment and training opportunities for clients.
Webinar / Workshop Presentations:
Career Resource Center:
Other Duties (as assigned):
JVS Culture:
JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.