Mobile Implementation Specialist
TLDR
Lead on-site client onboarding and deployment of advanced tech across government, defense, and commercial programs, guiding early-stage implementation and adoption.
- Lead client onboarding and implementation activities, including solution design, workflow alignment, and project kickoff across government and commercial accounts.
- Travel extensively across the United States (up to 75%) to deliver on-site training, support deployments, and ensure successful program execution.
- Act as the primary operational point of contact during early client engagement, ensuring clarity on implementation processes, system usage, and expectations.
- Deliver training sessions for both small and large client groups, explaining workflows, procedures, and solution capabilities clearly and effectively.
- Collaborate with project managers, client partners, and internal teams to ensure successful delivery of client objectives and technical requirements.
- Ensure adherence to internal policies, security standards, and government compliance requirements throughout all implementations.
- Build strong, long-term client relationships by understanding unique operational needs and ensuring high-quality customer experience.
- Identify opportunities to improve adoption and expand the use of solutions across existing client accounts.
- Maintain program integrity and ensure consistent execution of delivery standards across all engagements.
- Bachelor’s degree in a related field or equivalent professional experience.
- Minimum of 5 years of experience in client success, project implementation, solution design, or customer-facing technical roles.
- Experience working with U.S. government, defense, military, or intelligence environments is strongly preferred.
- Familiarity with operational security, risk management, investigations, or insider threat programs is a plus.
- Strong understanding of project delivery, implementation processes, or technical onboarding workflows.
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels.
- Ability to work independently while managing multiple client engagements in a travel-heavy role.
- Must be a U.S. citizen and eligible to obtain and maintain a U.S. government security clearance.
- Strong problem-solving mindset with a proactive and customer-focused approach.
- Competitive salary range of $89,000 – $141,000 based on experience and location.
- Full-time role with comprehensive benefits package.
- Performance-based bonuses and stock option eligibility.
- Unlimited paid time off policy.
- Health and wellness coverage.
- Opportunity to work on high-impact government and defense-related programs.
- Extensive travel experience across diverse client environments in the U.S.
- Collaborative and mission-driven work culture focused on innovation and trust-building.
Requirements:
Benefits:
Benefits
Health Insurance
Health and wellness coverage.
Innovative, mission-driven work culture
Collaborative and mission-driven work culture focused on innovation and trust-building.
Paid Time Off
Unlimited paid time off policy.
Stock Options
Stock option eligibility.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services