Network Operations Associate

About Point72 Private Investments

Point72 Private Investments is the firm’s institutional private investment platform that includes Point72 Ventures, a multi-stage venture capital strategy led by a diverse set of domain experts, and the firm’s growth equity investing strategy.

Role Summary

Managing relationships is critical to our business, sparking ideas, powering thematic research, supporting due diligence, and enabling portfolio value creation. We believe that strong relationships  aren’t just needs-based with transactional, one-way interactions, but rather are built on strong, symbiotic connections where we are constantly learning from each other and problem-solving together. As such, we are constantly looking for ways to improve how to proactively engage with these individuals  (e.g., domain experts, corporate buyers, academics, startups, investors) in a purposeful, collaborative, and compliant way.

We’re looking to hire a sharp, organized, and dynamic individual to supercharge our relationship management activities through scalable systems, well-designed processes, and user-friendly reporting. As our first dedicated network operations hire, you’ll be responsible for organizing networking activities across our teams in partnership with compliance, making sure we’re talking with the right people about the right topics at the right time. Ultimately, we believe that a centralized network operations function will make us more proactive, prepared, and connected across all our network-based activities, ultimately helping to improve our performance and outcomes.

Responsibilities

• Manage our client relationship management (CRM) efforts and related systems/process to power relationship building activities
  • Constantly tune our CRM and related tools to maximize data quality, user experience, and utility
  • Work closely with other platform team members to develop new products/enhancements
  • Assume ownership of our network operating rules and standards; train new staff and monitor adherence by existing staff
  • Measure and report on network KPIs and performance against goals
• Drive the right network engagements for teams
  • Design and implement general network coverage frameworks and rhythms
  • Regularly surface opportunities to improve overall network strength (breadth + depth)
  • Work closely with internal teams to understand specific business needs and goals related to theme research, diligence, and value creation
  • Organize and schedule network activities based on needs and capacities; drive weekly engagement with the right new and existing contacts
  • Create crisp agendas for meetings based on current needs and interests
  • Make relationship management easy and value-driven through sharable content
  • Triage, prioritize, and execute ad hoc asks swiftly and without error
  • Drive conference and event attendance
• Extract insights and deliver network-driven value for teams
  • Ensure meeting outputs are high quality to enable easy signal extraction for teams
  • Recommend relationship coverage adjustments based on completed activities
  • Ensure meeting follow-ups happen in a timely manner
  • Produce high-value signal reports and “synthesis” views of top relationship activities
• Be a trusted teammate who is always bettering our organization
  • Continuously find and implement new ways to enhance aspects of our org
  • Foster a culture of ownership and accountability by acknowledging and improving upon weaknesses and mistakes
  • Consistently receive top decile peer ratings for helpfulness and collaboration
  • Exemplify and champion our team values and uphold integrity in all matters
  • Elevate the room through your work ethic, curiosity, and attitude

Note: The ideal candidate will obsess over building world-class operations and delivering value to our teams and portfolio companies, and as a result will have the potential to grow internally across Point72 Private Investments or join a portfolio company as a product or operations leader. This is not an investment-track position.

What Excites You

• Developing scalable infrastructure and processes
• Designing and executing relationship coverage models across always-evolving needs
• Managing and executing a wide array of projects and tasks
• Working cross-functionally in a fast-paced environment
• Analyzing data to drive more effective decision making
• The power of emerging technologies to revolutionize relationship building and the finance industry as a whole
• Delivering high-quality reports in a clear and digestible manner
• Working with small, tight-knit teams

What Excites Us

• Experience designing, developing, and executing operational plans and processes
• People who dive in to do the work while constantly finding ways to scale their output
• Superb product management fundamentals
• Ability to support a diverse set of team members
• Excellent attention to detail, organization, and project management skills
• Strong communication skills and approachability
• Ability to run structured, fast-paced processes and produce high-quality outputs
• Great team players with a collaborative spirit
• An unwavering commitment to the highest ethical standards

What Success Looks Like

• Outgoing – You’re always on the move, connecting, learning, communicating, and sharing
• Ownership – You take charge of your work, uphold your commitments with attention to all the details, and never drop the ball
• Prioritization – You focus on what matters most and wait on the rest; you’re great at thoughtfully saying no to others
• Adaptability – You can triage needs and context-switch quickly and effortlessly
• Communications – You have excellent listening, verbal, and written communication skills
• Teamwork – Everyone loves working with you and feels energized after engaging with you
• Integrity – You demonstrate 100% commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid healthcare benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBTQ+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

The annual base salary range for this role is $99,000 - $112,000, which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.