Office Manager

Location:

FRESHDental Gastonia

Dental Office Manager

We are seeking an experienced and motivated Dental Office Manager to oversee daily operations and ensure a high standard of patient care, team performance, and operational efficiency.

The Office Manager will be responsible for leading administrative and clinical support teams, managing scheduling and workflow, overseeing patient relations, and ensuring smooth coordination across all areas of the practice. This role requires strong leadership, excellent communication skills, and the ability to create a positive and productive office environment.

Key Responsibilities:

• Oversee daily operations of the dental practice to ensure efficiency and productivity
• Lead, train, and support front office and clinical support staff
• Manage patient scheduling, treatment coordination, and office flow
• Handle patient concerns with professionalism and service excellence
• Monitor and manage office KPIs, production goals, and performance metrics
• Oversee insurance coordination, billing processes, and financial workflows
• Collaborate with dentists and leadership to support growth and operational goals
• Ensure compliance with all office policies, procedures, and regulatory standards

Qualifications:

• 3+ years of dental office management or leadership experience preferred
• Strong knowledge of dental practice operations (front and back office)
• Excellent leadership, communication, and organizational skills
• Experience with dental software systems preferred
• Ability to multitask and manage a fast-paced clinical environment
• Strong problem-solving skills and patient-first mindset

Starting Pay $65,000

What We Offer:

• Competitive compensation based on experience
• 401k matching
• Benefits package
• Supportive and team-oriented environment
• Opportunity for growth and leadership development
• Modern, patient-focused dental practice

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.