Office Manager

Responsibilities

• Coordinate and oversee administrative duties in the office, ensure that the office operates efficiently and smoothly.
• Check-in/Check-out of patients
• Works with scheduling patients on a daily basis
• Answer phones
• Provide general support to patients
• Analyze and monitor internal processes
• Supervise, mentor, train, and coach office staff and delegate assignments, as necessary.
• Evaluate and manage staff performance
• Interview and hire new staff
• Training new staff members
• Monitor and approve time cards and track licensure requirements for staff
• Manage and maintain office equipment, office supply needs, and other inventory needs
• Conduct regular staff meetings and annual performance evaluations for the administrative team
• Responsible for developing and implementing office policies by setting up procedures and guidelines
• Prepare operational reports and schedules including review of accounts receivable reports on a monthly basis and managing daily staffing to ensure optimal operation

Skills & Experience

• Working knowledge of medical terminology
• Medical office billing experience is an asset
• Proficiency with EMR systems and software applications, including Microsoft Office Suite
• Must have exceptional attention to detail
• Excellent communication and organizational skills
• Ability to collaborate in a team environment
• Qualified candidates must be legally authorized to be employed in the United States
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture