Office Manager

Site Leader
Mount Laurel, NJ (onsite)
3+ Month (Temp to Perm)
Mon-Fri, 8am - 5pm

• Seeking a Site Leader to oversee daily print, copy, scan, document services, and facility support operations. This role serves as the primary on-site contact for customer issues and contract compliance, supports operational excellence, assists with staff oversight, and ensures service levels, quality standards, and customer expectations are consistently met.

  Responsibilities

• Lead day-to-day operations of the site, including print, copy, scan, and document production services.

• Serve as the primary on-site contact for customers, ensuring excellent customer service and contract compliance.

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  Requirements

• High school diploma or GED required.

• Minimum 2 years of experience in a related field.

• Previous print, copy, and document production experience required.

• PC proficiency and strong customer service skills required.

• Experience delivering classroom and/or informal training sessions.

• Experience operating advanced office and production equipment and performing complex production jobs.

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  • Monitor and support workflow, service level agreements, quality standards, audit compliance, and deadline achievement.

  • Create and complete work orders, reports, month-end documentation, and other required paperwork accurately and on time.

  • Invoice accounts and interact with customers, vendors, facility management, and occupants as needed.

  • Report and escalate facility-related issues, including lighting, plumbing, equipment, and system malfunctions; assist with scheduling repairs.

  • Coordinate vendor visits, inspections, tours, and issue resolution activities.

  • Assist with office moves, seating assessments, workspace layouts, and scheduling.

  • Manage office supply and stationery inventory levels and ordering.

  • Coordinate conference room scheduling and A/V equipment resources.

  • Train employees on workflow procedures, equipment operation, and service processes.

  • Assist with staffing, employee development, performance management, attendance tracking, and corrective action processes.

  • Maintain productivity, quality, and deadline performance metrics for assigned staff.

  • Place requisitions for products and supplies through procurement systems.

  • Support profitability through effective use of materials, supplies, and resources.

  • Maintain positive working relationships across departments and perform additional duties as assigned.

Candidates must be able to lift 50 pounds and stand for extended periods of time.