Remote
Remote

Onboarding Operations Specialist - LATAM

-Central America

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works at remote.com/how-it-works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook (at remote.com/handbook) to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async (www.notion.so/80c01cd443ad4c77a8ceaef7c5fba5d0) and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Specialist in our LATAM Onboarding Operations team, joining our Onboarding & Mobility team.

As an empathetic, client-oriented problem-solver, the Onboarding Operations, Specialist will be responsible for navigating the onboarding process with both internal and external employees across geographies.

You will be reporting to the LATAM Manager, Onboarding Operations.

Requirements

  • 2+ years of working in an operations function (people and/or HR operations experience is an advantage) for LATAM Region.
  • Experience working with Employment contracts.
  • Experience working with Human Resources, Payroll and Benefit enrollments for LATAM Region;
  • Experience working with Employee Onboarding in LATAM Region.
  • Experience working customer/employee support;
  • Experience working in a fast-paced, cross-functional environment, ideally within a startup company.
  • Excited by the constant change and growth working in a startup company brings.
  • Team player, ready to support colleagues when needed.
  • Strong sense of ownership, comfortable working independently, asks for help when needed.
  • You’re a productivity geek and constantly thinking of ways to improve processes.
  • Writes and speaks fluent English.
  • Bonus points if you’re fluent in Portuguese and Spanish.
  • Bonus points if you have experience working remotely.
  • Bonus points: if you have international people operations experience.
  • Writes and speaks fluent English
  • It's not required to have experience working remotely, but considered a plus

Key responsibilities

  • Responsible for the onboarding of new employees (external to Remote) from a documentation and compliance perspective, including document verification, preparation of the Employment Package, and fielding employee queries.
  • Work cross-functionally with our other key operational teams including Mobility, Benefits, and Payroll to ensure a smooth client and employee experience.
  • Continuously identify and implement ways to improve the onboarding experience.
  • Manage employee data and serve as subject matter expert on our product, ensuring information is current, secure and confidentiality is maintained.
  • Support reporting, audit, compliance, and data integrity initiatives.
  • Identify automation opportunities within onboarding processes.

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page (at www.notion.so/people-Benefits-perks-1e48a5869c274f40910b76d405b92f63).

Practicals

  • You'll report to: Manager, Onboarding Operations
  • Team: Onboarding & Mobility
  • Location: Latin America
  • Start date: As soon as possible

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with the hiring manager
  4. Interview with executive
  5. Prior employment verification check(s)
  6. (async) Offer

How to apply

Please fill out the form below and upload your CV with a PDF format. See how to convert your CV to PDF here. Thank you!

Remote simplifies global employment for businesses of all sizes by enabling them to compliantly recruit, pay, and manage international teams. Our platform eliminates the complexities of navigating international labor laws, making it easier for organizations to scale their workforce across borders.

Founded
Founded 2019
Employees
500+ employees
Total raised
$500M raised
View company profile
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