Operations and Policy Analyst

You will be responsible for analyzing operational systems, supporting policy implementation, and ensuring that tax-related platforms function effectively and align with legislative and program requirements.

• Evaluate automated systems and identify issues impacting functionality, efficiency, and accuracy in tax processing workflows.
• Coordinate system changes with IT and business teams, ensuring proper testing, validation, and production readiness.
• Analyze legislative proposals and determine operational and fiscal impacts on systems and administrative processes.
• Translate business and policy requirements into system specifications and actionable technical improvements.
• Support system testing activities, including test scenario development, validation, and acceptance of implemented solutions.
• Identify training needs and communicate system changes clearly to internal staff and stakeholders.
• Monitor and track system issues and improvements, contributing to ongoing optimization of program performance.

Requirements

The ideal candidate brings strong analytical capability, experience working with systems and policy analysis, and the ability to translate complex regulatory requirements into operational solutions.

• Bachelor’s degree in Business, Public Administration, Social Sciences, Finance, Political Science, or related field; or equivalent combination of education and experience (approx. 5 years).
• Experience in evaluative, analytical, and planning roles involving complex systems or programs.
• Ability to analyze legislation, interpret policy impacts, and assess operational/system changes.
• Experience in system testing, including test case creation, validation, and collaboration with technical teams.
• Strong communication skills with the ability to explain complex policies and system changes to diverse stakeholders.
• Ability to work cross-functionally with IT, leadership, and program teams in a structured environment.
• Strong organizational skills with the ability to prioritize tasks, manage projects, and produce high-quality analytical outputs.

Benefits

• Competitive salary range: $5,458 – $8,352 per month
• Comprehensive medical, dental, and vision insurance coverage
• Public pension and retirement benefits
• Paid holidays, vacation leave, sick leave, and personal business days
• Optional benefits including life insurance, disability coverage, and flexible spending accounts
• Deferred compensation savings program
• Stable, mission-driven public sector work environment
• Hybrid work eligibility for in-state candidates in Oregon

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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