Operations Associate

Type: Full Time

Experience: Junior-Mid Level

Location: Lagos, Nigeria.

About Andela:

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.

About the role:

The Operations Associate is a service-oriented person who will support the Operations Manager and take responsibility for the day to day running of the Andela Lagos office. The ideal candidate for this role is comfortable with working at unsociable hours where necessary, multitasking and adaptable to a fast paced organisation. He/she is passionate about Andela’s mission and technology and would be required to leverage on his/her existing network in providing service to Andela.

The position is full-time based in Lagos, Nigeria.

Key Attributes of the role include:

• Clear bias for problem solving, data analysis and creating insights from data. You will be expected to clearly define the problem, evaluate multiple paths to solution and select best option.
• You are comfortable with leading multiple stakeholders (internal and external) and you take ownership of deliverables.
• Team player with keen and demonstrated interest in mentorship and coaching of junior team members.
• You have superior organizational skills, integrity and excellence-oriented mindset.
• Excellent written and verbal communication with ability to simplify complex information
• Liaise with other departments to successfully complete tasks and projects
• Superb information organisation and management in an easily-located and reusable manner.

Roles & Responsibilities

 Operations and Logistics

1. General administrative support to Operations leadership as might be required.
2. Collaborate with events team to plan Andela events.
3. Mentorship and coaching of Office/Administrative assistant and operations interns.
4. Other tasks as may be assigned be Operations manager or Director of Operations.
5. Take ownership of Office management apps and on-board other team members to selected office management platform.

 Workspace Management

1. Plan and assign workspace to Andela employees based on needs.
2. Keep an accurate track of workspace utilization and use same to advise real estate team on workspace needs.
3. Ensure that meeting spaces are used efficiently and effectively
4. Ensure workspaces have adequate resources: chairs, desks, power connections, monitors, ethernet ports

 Procurement and Vendor Management

1. Take ownership of procurement process and ensure that standards are met
2. Manage database of vendors with relevant information and update as necessary.
3. Set SLAs for vendors and ensure that contractual terms are followed.
4. Support issue of LPO from Finance
5. Timely procurement of items ensuring best value for money.
6. Track office supplies and trigger restock when minimum re-order level is approached.

 Data handling and reporting

1. Maintain accurate record of purchases and analyse same to provide insight into financial operations as might be required.
2. Prepare weekly expenditure reports for Office Management unit and take ownership of monthly budget vs actuals
3. Support Operations manager in budgeting.
4. Run surveys for Operations department and distill information from these surveys for decision making.
5. Curate information for weekly and monthly meetings for the Operations department.
6. Drive automation of processes, support documentation of existing processes and creation of new processes where gaps are identified

Requirements (what makes you a great fit for this role):

• 2-4 years experience in operations and/or logistics in a fast paced company
• Proficiency with business apps such as Google Apps, Dropbox
• Excellent written & verbal communication skills
• Excellent documentation skills
• Knowledge of procurement processes
• Attention to details, willingness to learn, strong work ethic
• Critical thinker and problem solver adept at planning and organizing
• Self-starter with a proven ability to multitask and prioritize

At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.

Andela is home for all, come as you are.