Operations Manager
Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that helps you move around in your city and get food delivered fast. Quick, convenient and affordable for everyone, as transport should be.
We are launching our new e-scooter service in Germany and we are looking for a Regional Operations Manager for Southern Germany who will be responsible for all scooter-related operations: organisation of collection, charging, and deployment activities.
Let's build the future of transportation together!
What you'll be doing:
- Manage all Bolt's scooter operations in Southern Germany
- Responsible for launching and managing scooter operations
- Control all topics regarding scooter operations, daily city flow and P&L ownership
- Maximize fleet availability in the street by having an all time overview of in and outflow of scooters
- Objective to increase user conversion and usage by defining and updating deployment areas according to demand, defining ideal number of scooters per spot and schedule
- Screening of logistic partner(s) and daily management to ensure full collection, charging and deployment of targeted number of scooters, spots and city compliance
- Monitor and decrease scooter churn by identifying main risk areas, lead internal team efforts to search missing scooters and, together with the Head Mechanic, keep a zero backlog of damaged scooters
Requirements:
- Have 4 years experience in an analytical position
- Have a data-driven analytical mindset (good Excel skills are a must)
- Amazing negotiation and communication skills
- Be a hustler, not stopping after 20 obstacles a day
- Be passionate about new technologies
You’ll get extra credit for:
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business
Benefits:
- Motivating compensation – motivational base pay and company stock options
- No corporate BS – we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours – as long as you get the work done
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world
Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognise that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 30+ countries around the world.
Did we spark your interest? Get in touch and let’s talk!