Operations Manager
TLDR
Drives end-to-end operational workflows, coordinating between stakeholders and external contributors to ensure efficiency and scalable growth in a fast-growing digital environment.
- Manage and support day-to-day operational activities across assigned workflows and contributor networks.
- Serve as a primary point of contact for external contributors regarding tasks, processes, support requests, and operational inquiries.
- Communicate regularly with internal stakeholders to provide updates on task progress, performance, feedback, and operational status.
- Monitor workflow execution to ensure tasks progress efficiently and service-level expectations are met.
- Handle support requests and assist in resolving operational issues in a timely and professional manner.
- Facilitate the resolution of non-standard situations, escalations, and conflicts between stakeholders and contributors.
- Track tasks requiring reviews, feedback, approvals, or additional follow-up actions to ensure timely completion.
- Support onboarding and verification processes for new contributors, ensuring a smooth integration experience.
- Maintain accurate records and data integrity across project management and internal operational systems.
- Identify process inefficiencies, recommend improvements, and contribute to the development of scalable operational procedures.
- Escalate critical risks, incidents, or operational challenges when necessary to ensure business continuity and service quality.
- At least 1 year of experience in an Operations Manager, Operations Specialist, Project Coordinator, Support Manager, Account Manager, or similar operational role.
- Excellent written communication skills and the ability to engage effectively with diverse stakeholders.
- Strong organizational skills with the ability to manage multiple tasks, priorities, and workflows simultaneously.
- High attention to detail and a strong sense of ownership and accountability.
- Proven ability to work independently, solve problems proactively, and drive tasks through to completion.
- Adaptability and the ability to quickly learn new processes, systems, and operational frameworks.
- Comfortable working in fast-paced environments with changing priorities and evolving business needs.
- Experience using project management and collaboration tools such as Jira, Confluence, or similar platforms.
- Strong interpersonal skills and the ability to navigate challenging situations with professionalism and empathy.
- Experience working with freelancers, contractors, or distributed teams is considered an advantage.
- Familiarity with CRM systems, workflow tools, or communication platforms is a plus.
- Understanding of digital production, design workflows, or process improvement initiatives is beneficial.
- Experience contributing to operational process optimization or workflow development is highly valued.
- Fully remote work environment with flexible location options across Europe.
- Choice of working remotely or from available office locations where applicable.
- Official employment support and assistance with administrative processes and documentation.
- 20 paid vacation days annually, in addition to public holidays and paid sick leave.
- Comprehensive private health insurance coverage.
- Mental health support and access to professional wellbeing resources.
- Monthly flexible benefits allowance that can be used for hobbies, sports, wellness, or personal interests.
- Access to professional development opportunities, including training programs, workshops, language courses, and educational resources.
- Structured career development framework with performance reviews, mentoring, and growth opportunities.
- Participation in team-building activities, workshops, and company events.
- Collaborative, transparent, and innovation-driven culture that values initiative, teamwork, and continuous improvement.
- Modern work environment focused on reducing bureaucracy and empowering employees with autonomy and flexibility.
Requirements
Benefits
Benefits
Health Insurance
Comprehensive private health insurance coverage.
Learning Budget
Structured career development framework with performance reviews, mentoring, and growth opportunities.
Work environment and autonomy
Modern work environment focused on reducing bureaucracy and empowering employees with autonomy and flexibility.
Paid Time Off
20 paid vacation days annually, in addition to public holidays and paid sick leave.
Remote-Friendly
Choice of working remotely or from available office locations where applicable.
Visa Sponsorship
Official employment support and assistance with administrative processes and documentation.
Wellness Stipend
Monthly flexible benefits allowance that can be used for hobbies, sports, wellness, or personal interests.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services