Operations Specialist (Creative Production)

In this role, you will be responsible for building and maintaining the operational systems that support creative production at scale, ensuring teams are aligned, efficient, and unblocked in their execution.

• Design and maintain scalable end-to-end processes, documentation, onboarding materials, and operational frameworks that support creative production workflows.
• Coordinate recurring team rhythms including weekly, monthly, and quarterly planning, ensuring clarity on priorities, ownership, and deliverables.
• Improve cross-functional collaboration by aligning producers, strategists, and platform teams, and ensuring smooth information flow and dependency management.
• Identify and implement AI and automation opportunities to reduce repetitive operational tasks such as reporting, tracking, scheduling, and documentation.
• Partner with MarTech and AI teams to build smarter, more efficient operational systems and workflow enhancements.

Requirements

You bring strong operational discipline and a systems-thinking mindset, with the ability to structure complexity and improve how work gets done across teams.

• Experience in operations, project management, production operations, or business operations in a fast-paced environment.
• Proven ability to build processes, systems, and documentation from scratch and continuously improve them.
• Strong organizational skills with the ability to manage multiple workflows and stakeholders simultaneously.
• Excellent communication and coordination skills across cross-functional teams and different levels of seniority.
• Strong attention to detail with a high degree of accountability and follow-through.
• Systems-thinking mindset with the ability to identify bottlenecks, inefficiencies, and automation opportunities.
• Strong interest in AI, automation tools, and modern operational platforms (Airtable, Notion, project management tools, or similar).
• English proficiency at B2 level or above.

Benefits

• Competitive salary package aligned with experience and market standards
• Flexible work arrangements (remote, hybrid, or in-office depending on preference and setup)
• Provided work equipment to support productivity
• Access to a premium subscription to the product ecosystem
• 21 days of annual leave plus local public holidays
• Flexible working hours focused on outcomes rather than time spent working
• Exposure to AI-driven operational tooling and modern creative production systems
• Opportunity to work in a high-growth, mission-driven digital health environment

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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