Order Support Representative - Full Time
TLDR
Process high-volume orders for physical and digital items, track shipments and returns, and maintain accurate records through clear internal and external communication.
We are looking for an Order Support Specialist. This position is straightforward and involves placing a high volume of online orders with various vendors. Those in this position are expected to keep track of orders and returns when needed. A high degree of accuracy and attention to detail is essential. Both internal and external communication are key components of this department’s workflow. There is a lot of potential for progression as each individual continues to build on the base knowledge that is initially required.
What you will do:
- Process orders for physical & digital items
- Provide internal support related to the fulfillment of physical awards (looking up tracking information, user information, etc.)
- Keep track of orders and returns on the Awardco website
- Respond to customer inquires related to orders and returns
- Track successful delivery and measure quality performance over time
What you will bring:
- Attention to Detail
- Motivated
- Okay with Redundancy
- Organized
- Ability to Focus
- Self Sufficient
- Adaptable
- Ability to work in office
- Culture Fit
Why Awardco?
- We have a revolutionary, client-approved product.
- One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
- Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
- Backed by renowned investors, both local and national.
Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.
Awardco builds innovative solutions to enhance employee recognition and engagement, transforming the workplace into a more rewarding and enjoyable environment. Targeting businesses looking to improve their employee experience, Awardco stands out with its commitment to fostering a culture where recognition is integral to the work ethic.