Partner Operations Lead

In this role, you will define and operationalize the end-to-end partner operating model, ensuring scalable systems, clean data architecture, and efficient workflows that support partner-driven revenue growth.

• Build and own the partner data model across Salesforce and Crossbeam, including lifecycle stages, attribution logic, and pipeline tracking from lead to closed-won
• Design and maintain partner-related Salesforce objects, fields, automation, and validation rules in collaboration with Sales Ops
• Establish consistent data standards and audit existing datasets to identify gaps and improve data integrity
• Create a centralized source of truth across systems such as Salesforce, PRM, Crossbeam, Airtable, and other partner tools
• Own PRM strategy, selection, implementation, and optimization aligned with the evolving partner ecosystem
• Define and standardize partner engagement processes including lead submission, deal registration, and co-sell workflows
• Design automation and AI-enabled workflows to improve routing, prioritization, and operational efficiency
• Integrate AI and enablement tools into structured workflows to reduce manual effort and improve visibility
• Build and maintain dashboards and reporting frameworks to track partner performance, pipeline, and revenue impact
• Support commission tracking and partner payout reporting to ensure accuracy and timeliness
• Collaborate cross-functionally to ensure alignment between partner operations, sales execution, and revenue strategy

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Requirements:

The ideal candidate brings strong experience in partner operations, revenue operations, or sales operations, with a proven ability to design scalable systems and operate independently in complex environments. You are highly analytical, technically strong in Salesforce, and comfortable building from scratch.

• 5+ years of experience in Partner Ops, RevOps, or Sales Ops with ownership of systems and workflows
• Proven experience building operational systems from the ground up rather than maintaining existing processes
• Hands-on expertise with Salesforce, including data modeling, automation, reporting, and dashboard creation
• Experience with partner ecosystem tools such as Crossbeam, PartnerStack, Impartner, Allbound, or similar PRM platforms
• Strong understanding of co-sell motions, partner pipelines, and revenue attribution models
• Experience working with automation tools such as Zapier, Airtable, or similar platforms
• Familiarity with AI tools (e.g., ChatGPT, Claude, Nooks) to enhance operational efficiency and workflow design
• Strong systems thinking with the ability to simplify complex processes into scalable models
• Comfortable operating in ambiguity and making independent, ownership-level decisions
• Strong communication skills and ability to collaborate across technical and non-technical stakeholders

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Benefits:

• Fully remote-first working model with global flexibility
• High autonomy to structure your work around personal and professional needs
• Competitive annual bonus or sales incentive plan eligibility
• Generous paid leave, including family bonding leave
• 2 paid charitable days per year to support causes you care about
• Access to global, multicultural teams and international collaboration opportunities
• Strong people-first culture emphasizing recognition and inclusion
• Continuous learning support with access to dedicated learning platforms
• Opportunity to shape and scale a global partner operations function from the ground up

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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