People Operations Assistant Manager

1. Talent Acquisition
- Oversee day-to-day recruitment activities to ensure timely and quality hiring.
- Support Hiring Managers in defining hiring requirements, recruitment priorities, and interview processes.
- Monitor recruitment pipeline, hiring progress, recruitment KPIs, and candidate experience.
- Coach and support Talent Acquisition team members to improve recruitment effectiveness.
- Build and maintain talent pipelines for critical business functions.
- Support employer branding initiatives and recruitment campaigns.
- Partner with Regional People Team on recruitment-related initiatives where applicable.

2. Employee Lifecycle Management
- Oversee employee lifecycle processes including onboarding, probation, confirmation, internal transfers, promotions, and offboarding.
- Ensure employee lifecycle processes are delivered consistently and efficiently.
- Coordinate exit interview process and provide observations to support continuous improvement.
- Work closely with HR Operations team to enhance employee experience throughout the employment lifecycle.
- Recommend operational improvements to employee lifecycle processes.

3. Onboarding & Training Coordination
- Lead and continuously improve onboarding programs for new employees.
- Coordinate orientation sessions and new hire integration activities.
- Coordinate mandatory compliance training, functional training, and internal learning programs.
- Partner with managers to identify operational training needs.
- Monitor training completion and maintain training records.
- Evaluate training participation and provide recommendations for continuous improvement.

4. Operational People Business Partnering
- Support line managers on routine people matters, employee management practices, and day-to-day HR-related issues.
- Provide practical HR guidance on employee performance discussions, employee development, attendance, and people practices.
- Support managers in probation review process and employee development discussions.
- Coordinate implementation of regional and local people initiatives.
- Escalate complex, sensitive, disciplinary, legal, compliance, or organizational matters to the People Operations Manager.
- Build trusted working relationships with business stakeholders to ensure effective HR service delivery.

5. Team Coordination & Capability Building
- Provide day-to-day guidance and coaching to HR Operations team members responsible for Talent Acquisition, onboarding, employee experience, and training coordination.
- Promote knowledge sharing and continuous capability development within the HR team.
- Support continuous improvement of HR processes and operational efficiency.
- Encourage collaboration across HR functions to improve service quality.

6. HR Projects & Regional Collaboration
- Coordinate implementation of Regional People initiatives in Thailand.
- Support cross-functional HR projects and organizational initiatives.
- Prepare operational HR reports related to recruitment, onboarding, training, and employee lifecycle.
- Support HR analytics and people insights for operational review.
- Participate in process improvement initiatives to enhance People Operations effectiveness.