People Operations Coordinator

🚀 Whatnot

Whatnot (YC W20) is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re one of YC’s top companies and one of the fastest growing marketplaces ever. We’re laser focused on creating an exceptional software company, team, and place to work. You can read our principles here.

Our mission: enable anyone to turn their passion into a business and bring people together through commerce. We’re building the future of ecommerce; an interactive community where creators can make a living off their passion.

Did we mention we’re high growth? In January 2021, Whatnot had 10 ambitious employees. Today, the Whatnot team is 120+ employees and will exceed 300 by year end. We’re hiring forward thinking problem solvers across all functional areas. We recruit thoughtfully, can adapt quickly, and are scaling fully remotely.

📈 Opportunity Size

The ecommerce experience has been static for 20+ years and is one of the largest opportunities for disruption in the startup space today. Livestream shopping is a $170B GMV market in China and has grown 100% YoY. Retail is a $5T market opportunity!

About the People Team

The Whatnot People Team seeks to empower Whatnauts (what we adoringly call our Whatnot employees!) to be their authentic selves, do their best work, and continuously develop in pursuit of ensuring Whatnot achieves our ambitious goals. We relentlessly prioritize the Whatnaut people experience to enable autonomy, create a safe, inclusive environment, and empower their success.

💻 Role

On a day to day basis, you’ll work on projects that creates a seamless employee experience:

• Own onboarding processes, including pre-employment tasks, communications, first day origination and activities, I-9 verification, sending welcome swag, and partnering with IT to ensure all new employees have all the tools and equipment needed to be successful
• Support the people team with the coordination and implementation of various programs across the People Team Centers of Excellence including Learning and Development, DEI Initiatives, Comp & Ben, and People Analytics.
• Own bulk employee changes within Rippling and support managers with one-off changes
• Customize, share, and file people-related documentation including salary, equity, and bonus letters, offboarding docs and agreements, etc
• Provide coordination support for both department-specific onboarding in addition to company-wide in person onboarding in partnership with the L&D Manager and Events coordinator
• Organize and maintain the People Experience Slab Page and assist with creating content
• Manage the People Ops Help Desk by responding to Tier 1 employee inquiries, assigning tasks to People Team owners, and follow-up on AIs
• Partner with Dinse (outside immigration counsel) to assist with Immigration and Mobility needs
• Own company-wide swag program and ordering
• Track LOAs in our HRIS system and ensure that team members are aware of their responsibilities while on LOA

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next People Ops Coordinator, you should have 1+ years of relevant experience in a tech organization, plus:

• Capability to collaborate and communicate effectively within a remote-first environment
• Leverage organizational skills to recommend and implement process improvements
• Ability to manage multiple tasks, prioritize deliverables, maintain time management skills, and pay key attention to detail, while remaining proactive and flexible in style.
• Strong written and verbal communication skills
• Experience working in a fast-paced, hyper growth organization

Nice to Have…

• Proficiency in Google Suite, MS Office, Slab/Confluence, Asana

🎁 Benefits

• Remote-first culture

• Competitive base salary and stock options
• Unlimited Vacation Policy and No Meeting Holidays
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
• Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
• Dental and Vision sponsored 100% by Whatnot for employees and dependents
• Work From Home Support
• Laptop provided by Whatnot and home office setup allowance
• $150 work-from-anywhere monthly allowance for cell phone, internet, or co-working spaces
• Up to $500 monthly to spend within Whatnot App
• Care benefits
• $450 monthly allowance on food
• Wellness monthly allowance
• Paid Parental Leave
• $20,000 for family planning, such as adoption or fertility expenses
• During the COVID-19 Pandemic, Whatnot provides a $20,000 annual allowance towards Nannies, Daycare, and Caregiving support

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.