Pharmacy Operations Director - RLS

The role is responsible for leading regional pharmacy operations with full accountability for safety, compliance, financial performance, and service delivery. You will set the operational cadence, ensure consistent execution across multiple sites, and drive continuous improvement across quality and efficiency metrics.

• Oversee multi-site pharmacy operations, ensuring performance across safety, quality, service levels, and cost efficiency
• Lead compliance and regulatory readiness, including audit preparation, quality monitoring, and corrective action execution
• Establish and manage operational rhythms (daily to quarterly), including KPI tracking, forecasting, and escalation processes
• Own key regional P&L drivers such as labor, overtime, logistics, waste, and operational utilization
• Monitor financial and operational KPIs to identify risks and implement performance optimization strategies
• Serve as senior escalation point for customer, operational, and service recovery issues
• Partner with commercial and customer teams to support retention, growth, and client satisfaction
• Lead workforce planning, talent development, and succession building across regional teams
• Collaborate with cross-functional stakeholders including Quality, Finance, Supply Chain, and People teams
• Translate enterprise strategy into actionable regional execution plans

Requirements

This role requires a seasoned operations leader with deep experience in regulated healthcare, pharmaceutical, or multi-site operational environments. You bring strong financial acumen, leadership capability, and a proven ability to manage complex, distributed teams while driving measurable business outcomes.

• Bachelor’s degree required; advanced degree preferred
• 8+ years of progressive leadership experience in operations, healthcare, pharmaceutical, or regulated industries
• Proven experience managing multi-site operations with direct financial and P&L accountability
• Strong background in regulated (GxP or equivalent) environments with audit and compliance responsibility
• Demonstrated success in building and leading high-performing distributed teams
• Strong analytical and financial management skills with ability to drive cost optimization
• Excellent communication and stakeholder management skills across senior and operational levels
• Ability to operate in complex, fast-moving environments with shifting priorities
• Strong coaching mindset with focus on leadership development and team capability building
• High integrity, adaptability, resilience, and commitment to continuous improvement

Benefits

• Competitive executive compensation package
• Performance-based incentives aligned with operational and financial outcomes
• Comprehensive health, dental, vision, and pharmacy coverage
• Retirement savings plan options
• Flexible work arrangements (remote-first role)
• Paid time off and holidays
• Professional development and leadership growth opportunities
• Exposure to large-scale, mission-critical healthcare operations
• Inclusive, values-driven, and collaborative work environment.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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