Privacy Officer

Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

Our purpose is to "Bring People Together", coupled with a vision to "Create a Connected, Frictionless Travel Experience". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.

Our mission is to "Build the World's Leading Business Travel Marketplace"! We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change. We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

Responsibilities

• Oversee and maintain Serko Ltd's privacy program, including implementing privacy policies, procedures, and controls.
• Develop, maintain, and communicate privacy policies and procedures to employees and customers.
• Monitor and assess regulatory developments and assess their impact on Serko Ltd's privacy program.
• Handle privacy-related inquiries and complaints from customers, employees, and regulatory authorities.
• Provide advice and guidance to teams on privacy issues related to products and services.
• Conduct privacy impact assessments for new products and services.
• Raise privacy awareness across the organization and ensure employees are trained on privacy policies and procedures.

Requirements

• Significant experience in the field of privacy or data protection.
• Knowledge of current and future national privacy and data protection regulation and key global obligations like GDPR.
• Experience developing and implementing privacy policies and procedures.
• Demonstrated ability to work collaboratively with cross-functional teams.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong analytical and problem-solving skills.

Benefits

Serko has a culture where our people bring their whole selves to work, where we believe that inclusion & diversity make us better

• A competitive base salary and opportunity to take part in our employee incentive share scheme, kiwisaver (or global equivalent) and life insurance
• Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best
• A focus on both wellbeing and doing, including:
  • Wellbeing & volunteer days, focused meeting free time
  • Discounted Southern Cross health insurance (NZ), free flu shots, and access to a confidential support, guidance and counselling service

• Enhanced parental leave including
  • 20 weeks on full pay for the primary caregiver
  • Three weeks paid Partner Leave

• Support for the Primary Caregiver transitioning back to work after leave – work 3 days and paid 5 days for the first month back to work

• Access to travel industry discounts

How to Apply

We can only accept applications from candidates who are either NZ/AU citizens/permanent residents, or hold a current valid work visa for employment in New Zealand.

Check out our other great opportunities at www.serko.com/careers